Strategic Business Analyst Salesforce & Agile Expert

steampunk; Illinois; On-site; USD 75,000 - 140,000; Full time

Job summary

Steampunk is seeking a Business Analyst to lead collection, capture, and management of mission user needs, translating them into technical requirements across federal contracting environments. You will drive process improvements, change management, and training support, and partner with stakeholders to shape roadmaps and releases.

The role requires Salesforce and JIRA fluency, experience with Agile and DevSecOps, and the ability to operate under tight deadlines.

Qualifications

• Bachelor's degree and 4+ years as a business analyst for the federal government.
• Functional knowledge of Salesforce data structure and ability to leverage it for complex processes and reporting.
• Eligible to obtain and maintain government security clearance.
• Able to work independently in a fast-paced environment with tight deadlines.
• Excellent interpersonal and written communication skills across technical and non-technical audiences.
• Ability to produce high-quality technical documentation and analysis.
• Take initiative to recommend process improvements and creative thinking.
• Knowledge of Agile and DevSecOps methodologies.
• Strong analytical, problem-solving, and decision-making skills.

Responsibilities

• Envision, develop, and create requirements to improve tools and metrics.
• Facilitate meetings and workshops to build shared understanding and roadmaps.
• Collaborate with stakeholders to decompose epics into features and user stories.
• Facilitate Increment and planning sessions with clients and teams.
• Assist team members in using JIRA to track work across product teams.
• Handle Salesforce admin duties including user accounts, roles, security, and workflows.
• Stay updated on Salesforce features and assess internal adoption.
• Provide guidance on using JIRA for progress reporting.
• Explain technical concepts to non-technical stakeholders.

Skills

Agile methodologies

DevSecOps

Communication skills

Technical documentation

Problem solving

Leadership

Education

Bachelor's degree

4+ years as business analyst for federal government

Tools

JIRA

Salesforce

Agile Lifecycle Mgmt Tool

Job description

Steampunk is seeking a Business Analyst to lead collection, capture, and management of mission user needs, translating them into technical requirements across federal contracting environments. You will drive process improvements, change management, and training support, and partner with stakeholders to shape roadmaps and releases.

The role requires Salesforce and JIRA fluency, experience with Agile and DevSecOps, and the ability to operate under tight deadlines.