Strategic Business Analyst – Data & Process Improvement

Paychex; Phoenix (AZ); On-site; USD 56,000 - 88,000; Full time

Benefits offered by this job

Medical coverage

Tuition reimbursement

401(k) + employer match

Paid time off

Work-life balance programs

Job summary

Paychex is seeking a business analyst within the Partnerships Organization to drive impactful initiatives and perform data-driven insights while ensuring data integrity and scalable processes.

You will collaborate with Product Management, PD IT, Marketing, and vendor partners to identify improvements, quantify risks, and implement solutions that support product growth and operational excellence across Paychex's HCM platform.

Qualifications

• Associate's Degree required.
• Bachelor's Degree preferred.
• 4 years of experience in related field.

Responsibilities

• Leads business and system improvement efforts; collaborates with employees at various levels to understand business problems, identify improvements, create a plan to introduce change, and evaluate changes made for success.
• Identifies and quantifies risk associated with business initiatives and resolution strategies; takes proactive, independent action to mitigate risks; and escalates risks that jeopardize assigned projects.
• Develop and maintain relationships with internal and external stakeholders (Product Management, PD IT, Marketing, Vendor partners, Sales etc.) to identify system and team dependencies, test operational process improvements, including system change requests, from beginning to end, and works with training resources to ensure consistent, thorough training for all impacted areas.
• Provides direction to our IT partners regarding operational requirements and testing results to ensure successful implementation of system enhancements
• Communicates business activities and risks to external audiences and internal stakeholders at all organizational levels
• Leads short and long-term resolution of complex processing problems and escalated issues. Coordinates the actions of the Partnerships team in response to high-severity issues. Effectively communicates status during critical events.
• Compiles data, converts analysis into presentations, and makes business recommendations to senior management.

Education

Associate's Degree

Bachelor's Degree - Preferred

Job description

Paychex is seeking a business analyst within the Partnerships Organization to drive impactful initiatives and perform data-driven insights while ensuring data integrity and scalable processes.

You will collaborate with Product Management, PD IT, Marketing, and vendor partners to identify improvements, quantify risks, and implement solutions that support product growth and operational excellence across Paychex's HCM platform.