Strategic Brand Manager

Byld Commerce; Lehi (UT); On-site; USD 95,000 - 125,000; Full time

Benefits offered by this job

Competitive salary

Professional growth opportunities

Job summary

Byld Commerce seeks a Strategic Brand Manager to join the Client Success team in Lehi, UT. You will partner with Brand Growth Executives to nurture key clients, drive brand growth, and deliver tailored solutions across Amazon, TikTok, Meta, and Walmart.

The role emphasizes client reviews, reporting, onboarding, and cross-functional collaboration to sustain long-term brand success across platforms. Excellent communication and data-driven insights are essential.

Qualifications

• Excellent communication and presentation skills with the ability to influence and build trust with clients.
• Basic understanding of branding principles and client-focused marketing strategies.
• Ability to analyze client data and provide actionable insights that drive brand performance.
• Proficiency with Excel and Google Sheets.

Responsibilities

• Serve as the primary point of contact for key clients, maintaining strong relationships and acting as a trusted brand consultant.
• Develop and implement brand growth strategies to drive client success and enhance brand visibility.
• Conduct regular client reviews to assess brand performance, analyze KPIs, and identify opportunities for improvement.
• Work closely with internal teams to deliver customized solutions that align with client goals.
• Onboard new clients, ensuring they are equipped with tools and knowledge to maximize brand potential.
• Identify opportunities for upselling and cross-selling additional services or products.
• Monitor industry trends and emerging market opportunities to offer innovative strategies for brand growth.
• Drive client retention and renewal efforts, ensuring high levels of satisfaction and engagement.
• Prepare and deliver presentations to clients, showcasing growth strategies and results.
• Resolve client issues proactively and support their brand development journey.

Skills

Excellent communication

Branding principles

Data analysis

Excel

Google Sheets

CRM familiarity

Project management

Education

Bachelor's degree in Marketing/Business or related field

Tools

Salesforce

HubSpot

Google Analytics

Job description

We are seeking a dynamic and results-driven Strategic Brand Manager to join our Client Success team. This role works daily with our Brand Growth Executives and is responsible for supporting client success through relationship management, brand growth initiatives, reporting, client meetings, and other assigned client-related projects. These can include developing and nurturing relationships with key clients, identifying opportunities for brand expansion, preparing and sending out weekly and monthly reports, holding weekly and monthly touchpoint meetings with clients, and networking with influencers who collaborate with each brand. This role oversees the operations of clients on Amazon, TikTok, Meta, and Walmart. It involves working closely with clients to understand their business objectives, delivering tailored solutions, and ensuring long-term success on these four platforms.

Key Responsibilities:

• Serve as the primary point of contact for key clients, maintaining strong relationships and acting as a trusted brand consultant.
• Develop and implement brand growth strategies to drive client success and enhance brand visibility.
• Conduct regular client reviews to assess brand performance, analyze KPIs, and identify opportunities for improvement.
• Work closely with internal teams (marketing, creative, product, etc.) to deliver customized solutions that align with client goals.
• Onboard new clients, ensuring they are fully equipped with the tools and knowledge needed to maximize their brand’s potential.
• Identify opportunities for upselling and cross-selling additional services or products that will enhance the client’s brand strategy.
• Monitor industry trends and emerging market opportunities to offer innovative strategies for brand growth.
• Drive client retention and renewal efforts, ensuring high levels of client satisfaction and engagement.
• Prepare and deliver presentations to clients, showcasing growth strategies, campaign results, and future plans.
• Resolve client issues proactively and ensure clients are supported throughout their brand development journey.

Qualifications:

Required:

• Excellent communication and presentation skills with the ability to influence and build trust with clients.
• Basic understanding of branding principles and client-focused marketing strategies.
• Ability to analyze client data and provide actionable insights that drive brand performance.
• Proficiency with Excel and Google Sheets
• Strong organizational skills with the ability to manage multiple clients and projects simultaneously.
• Basic knowledge of CRM systems (e.g., Salesforce, HubSpot, etc.) and client management tools.

Preferred:

• Experience working in a fast-paced agency or consulting environment.
• Knowledge of digital marketing, social media strategies, and brand positioning.
• Experience with client reporting tools and familiarity with analytics platforms (Google Analytics, etc.).
• A passion for problem-solving and providing creative solutions to meet client needs.
• Ability to thrive in a team-oriented environment and collaborate with cross-functional teams.

Learning and Growth Opportunities:

• Opportunity to work with high-profile brands and help shape their growth trajectories.
• Develop and enhance your expertise in brand strategy, client success, and relationship management.
• Access to cutting-edge tools and resources that support brand growth.
• Potential for career advancement within the company, moving into senior roles in brand development or client success.

Why You’ll Love Working Here:

• Experience what it’s like to be an entrepreneur while you work alongside the founders at a fast-growing startup!
• Work in a fast-paced, collaborative environment with a focus on innovation and creativity.
• Be part of a company that values client success and invests in the professional development of its employees.
• Competitive salary and benefits package.
• Opportunity to make a real impact by helping companies grow their brands.