Strategic Airline Account Leader

Accelya; Miami (NM); Hybrid; USD 150,000 - 190,000; Full time

Benefits offered by this job

Hybrid work environment

Work-life balance

Dynamic multicultural environment

Job summary

Accelya, a leading airline software provider, seeks a Senior Principal - Account Management to own and grow a portfolio of airline accounts, driving commercial strategy and executive relationships. You will use AI-enabled insights to plan renewals and expansion, partnering with Sales, Product, Delivery, and Customer Success teams.

You will maintain trusted relationships with airline executives, including C-suite and board-level stakeholders, and lead strategic engagements aligned to regional

Qualifications

• 10+ years of commercial, sales or account management experience with airlines or aviation software.
• Proven ability to own, run and grow strategic accounts as an individual contributor.
• Deep knowledge of airline technology markets and competitive dynamics.
• Experience with Modern Airline Retailing (OOSD) and NDC.
• Outstanding executive stakeholder management including C-suite and board relationships.
• Bachelor's degree in Business, Engineering or related field; MBA preferred.

Responsibilities

• Own the account strategy and commercial plan for your portfolio of airline accounts.
• Lead commercial engagements and build key relationships with executives.
• Manage Accelya's strategic airline customer relationships at C-suite/board level.
• Develop and maintain robust account plans covering priorities, growth, renewal strategy and risk mitigation.
• Collaborate with cross-functional teams to deliver joined-up outcomes for accounts.
• Drive AI-enabled commercial excellence to strengthen renewal documentation and executive communications.
• Maintain pipeline, forecasting, account health and renewal tracking.

Skills

Executive relationship management

Strategic selling

Account growth

Commercial excellence

Negotiation skills

Forecasting & pipeline management

C-suite relationships

Education

Bachelor's degree in Business, Engineering or related field

MBA preferred

Tools

Microsoft CoPilot

Claude / AI tools

Job description

Accelya, a leading airline software provider, seeks a Senior Principal - Account Management to own and grow a portfolio of airline accounts, driving commercial strategy and executive relationships. You will use AI-enabled insights to plan renewals and expansion, partnering with Sales, Product, Delivery, and Customer Success teams.

You will maintain trusted relationships with airline executives, including C-suite and board-level stakeholders, and lead strategic engagements aligned to regional