Strategic Account & Operations Analyst

McKesson; Carolina (NC); On-site; USD 56,000 - 93,000; Full time

Job summary

Biologics by McKesson seeks a Sr. Associate, Client Management to support large pharmaceutical programs across Biologics. You will manage client relationships, lead project activities, and ensure smooth program execution with cross-functional teams.

You will contribute to billing accuracy, performance reviews, and proactive operational improvements while maintaining strong communication with clients and internal partners.

Qualifications

• 2+ years of project management experience.
• 2+ years in Healthcare, Pharmaceuticals, Client/Account Management, Finance, or Distribution.
• Strong customer focus and ability to deliver value.
• Advanced organizational and project management skills.

Responsibilities

• Ensure 100% accuracy of client invoices prior to release.
• Serve as a point of contact for client communications and updates.
• Support program delivery and proactive operational improvements.
• Define project scope for new initiatives and lead sub-projects.
• Monitor SLAs and coordinate cross-functional teams.

Skills

Project management

Analytical thinking

Communication skills

Cross-functional collaboration

Time management

Education

Bachelor’s degree in related field

Tools

Microsoft Excel

PowerPoint

Visio

Project

Job description

Biologics by McKesson seeks a Sr. Associate, Client Management to support large pharmaceutical programs across Biologics. You will manage client relationships, lead project activities, and ensure smooth program execution with cross-functional teams.

You will contribute to billing accuracy, performance reviews, and proactive operational improvements while maintaining strong communication with clients and internal partners.