Strategic Account Manager, Tape and Specialty (Midwest) Job

Arkema Inc; King of Prussia (Montgomery County); On-site; USD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a dynamic Account Manager to drive growth in the pressure-sensitive adhesive market. This role involves managing key accounts, building relationships, and collaborating with cross-functional teams to ensure customer satisfaction. You will leverage your expertise to navigate complex organizations, monitor pricing, and generate market insights. If you possess a proactive mindset and a passion for strategic planning, this opportunity offers a chance to significantly impact the business while enjoying a collaborative and innovative work environment.

Qualifications

• 5+ years of experience in territory management in chemical or adhesive markets.
• Strong communication skills and proficiency in CRM software.

Responsibilities

• Manage relationships with key accounts in the Tape and Specialty market.
• Conduct market outreach to identify opportunities and gather competitive intelligence.

Skills

Account Management

Communication Skills

Data Analysis

Negotiation Skills

CRM Software Proficiency

Problem-Solving Mindset

Market Intelligence

Education

Bachelor's Degree in Business

Bachelor's Degree in Marketing

Bachelor's Degree in Science

Tools

Salesforce.com

Microsoft Office

Job description

In this position, you will directly grow a select group of established and highly successful strategic customer accounts in the pressure sensitive adhesive tape, graphics, and specialty film markets. You will also identify new opportunities within current accounts and develop new prospects in the market. Collaboration with the Market Segment Team—including Business Directors, Sales Managers, Technical Service, R&D, Business Development, Marketing, and Product Line Managers—is essential to drive profitable growth through account penetration, pipeline generation, and closing new business. This role reports directly to the National Sales Director for the Tape and Specialties Group.

Key Activities

• Key Account Management: Support and develop relationships with large and medium accounts in the Tape and Specialty market, engaging various functions within these complex organizations.
• Organization Navigation: Effectively navigate complex organizations via phone, online meetings, and onsite visits.
• Relationship Building: Establish relationships across different functional areas to confirm supplier value throughout the organization.
• Pricing and Margin Monitoring: With support from the Product Line Manager, monitor pricing and margins to maintain and grow profitability.
• Market Outreach: Proactively call tape and specialty markets to identify opportunities, initiate campaigns, reach decision makers, and gather competitive intelligence.
• CRM Reporting: Prepare accurate and timely information for Salesforce.com reporting.
• Customer Support: Oversee sales and support for a select set of customers through the entire purchasing process.
• Strategic Planning: Participate in monthly account planning with leadership for strategic initiatives.
• Cross-Functional Collaboration: Work with internal teams to ensure a seamless customer experience.

Market Intelligence Activities

• Generate insights into market structure, needs, and trends through studies and analysis.
• Participate in local market intelligence and benchmarking activities.
• Understand customer expectations and market evolutions through stakeholder engagement.
• Identify new markets, applications, customers, and opportunities regionally.
• Assist in setting R&D priorities for new product development and technical support.

Accountabilities

• Achieve YOY sales growth of 5-10%.
• Implement strategic plans collaboratively with Sales and Marketing teams.
• Own accounts from start to finish.
• Maintain accurate CRM data.

Qualifications / Experience Required

• Bachelor's Degree in Business, Marketing, Science, or related field; technical degree preferred.
• Minimum 5 years of territory management experience in chemical or adhesive markets.
• Strong communication skills, both oral and written.
• Proficiency in Microsoft Office, CRM software, and web navigation.
• Ability to analyze data for presentations.
• Proactive, problem-solving mindset.
• Innovative, flexible, and team-oriented attitude.
• Positive, assertive approach with negotiation skills.
• Based in the Midwest and willing to travel 40-60% of the time.