Strategic Account Manager Sr Lead

fis; United States; On-site; USD 177,000 - 301,000; Full time

Benefits offered by this job

Internal career growth opportunities

Voice in fintech's future

Always-on learning and development

Collaborative work environment

Opportunities to give back

Job summary

FIS is hiring an Enterprise Growth Managing Director to lead a portfolio of enterprise clients, owning long-term growth strategies and executive relationships. You will drive multi-year plans, align cross-functional teams, and deliver measurable outcomes for sustainable value across critical accounts.

Responsibilities include building C-suite relationships, expanding wallet share, and guiding platform adoption while leading teams across sales, delivery, and product.

Qualifications

• Bachelor's degree or an equivalent combination of education, training and relevant professional experience.
• At least 15 years of experience in enterprise sales, strategic account leadership, consulting or executive client management, including at least 10 years working directly with executive stakeholders.
• Demonstrated success leading complex, high‑value strategic client relationships and delivering long‑term growth, retention and transformation outcomes.
• Proven ability to lead through influence in a global, highly matrixed organization and align diverse stakeholders around shared priorities and measurable results.
• Executive‑level communication, commercial judgment and financial services industry expertise.

Responsibilities

• Build trusted advisor relationships with C-suite and senior business leaders, serving as the account champion and primary relationship owner for assigned strategic accounts.
• Develop and lead multi‑year account and value creation plans that align client priorities with FIS capabilities, growth opportunities and transformation objectives.
• Drive long‑term revenue growth, wallet share expansion, retention and renewals through platform adoption, modernization, cross‑sell and broader use of FIS products and services.
• Lead cross‑functional, matrixed teams across sales, product, delivery, client success, support, implementation, consulting and executive leadership, creating accountability around one client strategy.
• Serve as the voice of the client within FIS, resolve executive‑level issues and represent FIS at client forums, industry events and strategic planning sessions.

Skills

Enterprise sales

Strategic account leadership

Executive stakeholder management

Financial services expertise

Education

Bachelor's degree

MBA

Job description

Job Description

What if your next role could help power the global economy? At FIS, our technology connects people, businesses, and financial institutions around the world. We're looking for curious, driven people who are ready to learn, lead and create what comes next. Join FIS and turn bold ideas into lasting impact.

About the role

As Enterprise Growth Managing Director, you will serve as a senior executive sponsor and strategic advisor for a portfolio of FIS enterprise clients. You will own the long‑term client growth strategy, strengthen executive relationships and align teams across FIS around a unified account plan. This role is focused on creating lasting value through client retention, portfolio expansion, transformation and measurable business outcomes.

Your key responsibilities

• Build trusted advisor relationships with C-suite and senior business leaders, serving as the account champion and primary relationship owner for assigned strategic accounts.
• Develop and lead multi‑year account and value creation plans that align client priorities with FIS capabilities, growth opportunities and transformation objectives.
• Drive long‑term revenue growth, wallet share expansion, retention and renewals through platform adoption, modernization, cross‑sell and broader use of FIS products and services.
• Lead cross‑functional, matrixed teams across sales, product, delivery, client success, support, implementation, consulting and executive leadership, creating accountability around one client strategy.
• Serve as the voice of the client within FIS, resolve executive‑level issues and represent FIS at client forums, industry events and strategic planning sessions.

What you bring

• Required qualifications
• Bachelor's degree or an equivalent combination of education, training and relevant professional experience.
• At least 15 years of experience in enterprise sales, strategic account leadership, consulting or executive client management, including at least 10 years working directly with executive stakeholders.
• Demonstrated success leading complex, high‑value strategic client relationships and delivering long‑term growth, retention and transformation outcomes.
• Proven ability to lead through influence in a global, highly matrixed organization and align diverse stakeholders around shared priorities and measurable results.
• Executive‑level communication, commercial judgment and financial services industry expertise, with the ability to remain composed, decisive and credible in complex situations.
• Preferred qualifications
• MBA or other advanced business degree.
• Deep experience in financial services, banking, payments, fintech, capital markets, lending or digital transformation.
• Experience developing enterprise account strategies, value creation plans, executive relationship maps, transformation roadmaps and simplified commercial agreements.

The impact you'll make

The Enterprise Growth Managing Director helps FIS deepen its most strategic client partnerships by connecting executive priorities, industry insight and the full strength of the FIS portfolio. Your leadership will create a consistent client experience, accelerate transformation and strengthen long‑term value for both clients and FIS. Success will be reflected in sustainable revenue growth, expanded relationships, strong retention and renewal performance, and measurable client outcomes over a multi‑year horizon.

What we offer you

When you join FIS, you become part of a team that's shaping how the world pays, banks and invests. We're committed to helping you thrive, both professionally and personally. At FIS, we offer you:

• Internal career growth opportunities
• A voice in the future of fintech
• Always‑on learning and development
• Collaborative work environment
• Opportunities to give back

FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full‑time position is $177,200.00 - $301,250.00 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined by additional factors, including job‑related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process. This position may be eligible for bonus and/or commission.

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic inf