Strategic Account Manager, Major Accounts

Clarivate Analytics US LLC; Nashville (TN); Remote; USD 145,000 - 185,000; Full time

Job summary

An established industry player is seeking an experienced Account Manager to drive sales strategies within the Life Sciences sector. This role offers the opportunity to leverage your extensive sales experience and account management skills to develop new revenue streams and enhance existing client relationships. You will collaborate with a dedicated team managing global customers, ensuring customer satisfaction and strategic partnerships. With a competitive salary and robust benefits package, this position provides a dynamic environment where your contributions will significantly impact the company's growth and success.

Benefits

Medical Insurance

Dental Insurance

401k with Match

Long-term Disability

Sick Leave

Vacation

Volunteer Time

Discount Programs

Qualifications

• 7+ years of sales experience with 3 years in account management.
• Proven ability to develop new business and revenue streams.

Responsibilities

• Develop revenue from existing and new departments to exceed revenue plans.
• Prepare account plans including revenue analysis and growth strategy.
• Collaborate with internal departments to maximize sales opportunities.

Skills

Solution Selling

Account Management

Sales Strategy Development

Customer Relationship Management

Education

Bachelor's Degree in Business

Bachelor's Degree in Science

Related Field Degree

Job description

The Account Manager will have a comprehensive understanding of the Life Sciences business culture to drive and develop a productive sales strategy in their region. A requirement is to be competent with solution selling principles and practices and demonstrate a high level of professionalism to both clients and work colleagues.

Account Managers will have a proven ability to develop new business and revenue streams within the North America region and have further developed existing accounts for new business opportunities and subsequent revenue generation in untouched departments or company sites, while expanding the territory client base and network within the Life Sciences industry.

Two key success factors for the Account Manager are to develop a strong knowledge of the product portfolio and align this understanding with the needs and pains of the target audience (the client).

About You - experience, education, skills, and accomplishments

• Bachelor's Degree in Business, Science, or a related field
• Minimum 7 Years Sales Experience with 3 years of account management experience
• Ability to manage and generate revenue from existing customers

It would be great if you also have...

• Experience in selling complex and bespoke data, insights, or business intelligence solutions

What will you be doing in this role?

• Develop new revenue from existing and new departments to achieve/exceed territory revenue plan.
• Effectively liaise with the customer base through office-based and face-to-face contact, proactively steering relationships towards strategic partnership status.
• Prepare an account plan for each organization, including profile, revenue analysis, relationship profiles, SWOT analysis, services used, growth strategy, objectives, and implementation schedule.
• Plan customer training visits and events to maximize effectiveness and contribute to revenue growth.
• Acquire detailed knowledge of the Science product portfolio and stay updated on new releases.
• Report back from customer training sessions, record feedback, gather intelligence, and follow up as required.
• Maintain and update sales reports and other administrative mechanisms as per deadlines.
• Collaborate with internal departments (Product Development, Sales Support, Marketing) to maximize sales opportunities and stay informed about services and campaigns.
• Organize customer visits efficiently, managing time, costs, and travel to satisfaction.
• Maintain customer satisfaction with all services and functions.
• Deputize for team members or line managers when needed.
• Identify training and development needs for yourself on an ongoing basis.
• Promote personal and team safety by following legal and company safety practices.
• Undertake other duties as reasonably requested by your manager or director.

About the Team

This team manages our largest global customers across the Life Sciences & Healthcare segment, handling multiple geographies.

Hours of Work

• This is a remote position based in EST or PST time zones.
• It is a full-time role, primarily during core hours in your time zone, with flexibility for global time zones as needed.

Compensation - US Only

The expected base salary is $145,000 - $185,000 USD per year, plus an annual on-target commission plan of $97,000 - $145,000. Compensation depends on experience, education, skills, and other relevant factors.

Additional benefits include medical, dental, prescription drugs, life insurance, 401k with match, long-term disability, vacation, sick leave, volunteer time, discount programs, and more.

We are committed to equal employment opportunities and comply with all applicable non-discrimination laws.