Strategic Account Manager - Flow Control

Hayward Holdings, Inc.; Philadelphia (Philadelphia County); On-site; USD 90,000 - 130,000; Full time

Job summary

Hayward Holdings, Inc. is seeking an OEM Account Manager to grow our Northeast market across PA, NJ, VA, NY, and DC. You will identify, develop, and manage key OEM accounts, acting as a technical consultant for thermoplastic valves, piping systems, and related flow control solutions.

You will lead strategy, sales planning, and relationship-building with engineers, purchasers, and operations teams. Travel will be frequent to support field activities and customer engagements.

Qualifications

• Bachelor’s degree preferred in engineering, business, or related technical field.
• 5+ years of successful technical sales or account management experience in flow control, piping systems, or industrial equipment sectors.
• Strong working knowledge of thermoplastic materials and their applications.

Responsibilities

• Identify, develop, and manage key OEM accounts in the Northeast region (PA, NJ, VA, NY, DC).
• Develop and execute sales strategies to meet or exceed targets and grow market share.
• Manage the full sales cycle from initial contact to contract closure and post-sale support.
• Upsell and cross-sell within existing OEM portfolio to maximize revenue.
• Serve as a technical consultant on thermoplastic valves, piping systems, and flow control solutions.
• Collaborate with customer engineering teams to define requirements and provide tailored solutions.
• Maintain accurate CRM records and provide regular sales forecasts and reports.
• Travel about 30–50% to visit OEM accounts, attend industry events, and support field activities.

Skills

Account management

Technical sales

Relationship building

CRM tools

Education

Bachelor’s degree in engineering, business, or related technical field

Tools

CRM tools

Job description

NYSE "HAYW") is one of the leading manufacturers of residential swimming pool equipment in the world, with a significant presence in the commercial pool market that is continuously growing. Hayward designs, manufactures, and markets a full line of residential and commercial pool and spa equipment including pumps, filters, heating, cleaners, salt chlorinators, automation, lighting, safety, flow control and energy solutions at our company owned facilities. Headquartered in Charlotte, North Carolina, Hayward also has facilities in Tennessee, Arizona, and Rhode Island, Georgia, as well as Canada, Spain, France, Australia, and China. Hayward Flow Control, a division of Hayward Industries (NYSE "HAYW"), is a leading manufacturer of industrial thermoplastic valves, actuators, filters, strainers, pumps, bulkhead fittings and controllers for use in water & wastewater treatment, chemical processing, aquatics, and many other industrial process applications. With a rich history in thermoplastics manufacturing, Hayward Flow Control has been a leader in the industrial flow control sector for over 100 years, renowned for our commitment to quality, innovation, and customer success. We are looking for a passionate and driven individual to join our sales team and contribute to our continued growth.

We are seeking a driven and technically skilled OEM Account Manager to join our team. In this pivotal role, you will be responsible for identifying, developing, and managing key Original Equipment Manufacturer (OEM) accounts. This position supports the Northeast region (PA, NJ, VA, NY, and DC).

Account Development and Sales Growth

• Strategically identify and target new OEM customers across a range of high-growth sectors, including industrial, water/wastewater, chemical processing, and life sciences.
• Develop and execute comprehensive sales strategies and business plans to achieve and exceed sales targets and expand Hayward Flow Control’s market share.
• Manage the entire sales cycle from initial contact to contract negotiation and closing, ensuring a seamless experience for the customer.
• Proactively seek opportunities for upselling and cross-selling within your existing portfolio to maximize account revenue.
• Serve as a primary technical consultant to customers, providing expert guidance on the application and performance of our thermoplastic valves, piping systems, actuation, and related flow control products.
• Collaborate with customer engineering teams to understand their system requirements, identify specific fluid handling challenges, and recommend tailored solutions.

Customer Engagement and Collaboration

• Build and maintain strong, long-term relationships with key stakeholders across customer organizations, including engineers, purchasing managers, and senior operations teams.
• Partner closely with internal teams, including engineering, product management, and customer service, to ensure successful product specification, order fulfillment, and a high level of customer satisfaction.
• Serve as the voice of the customer, effectively communicating market trends and customer feedback to influence product strategy.

Innovation and Market Intelligence

• Identify new product development opportunities at key OEM accounts and collaborate with product management teams to influence and drive new product initiatives.
• Actively monitor competitor activity, industry regulations, and emerging applications to uncover new OEM opportunities and inform our strategic planning.

CRM, Reporting, and Travel

• Maintain accurate and up-to-date records of all account activity, sales opportunities, and customer interactions using CRM tools.
• Provide regular, data-driven sales forecasts and performance reports to management.
• Travel approximately 30-50% of the time to visit key OEM accounts, attend industry trade shows, and support field sales activities.

Bachelor’s degree in engineering, Business, or a related technical field is preferred, with a strong emphasis on materials science or fluid dynamics.

Experience

• 5+ years of successful technical sales or account management experience, specifically within the flow control, fluid handling, piping systems, or industrial equipment sectors.
• Strong working knowledge of thermoplastic materials and their applications in various OEM systems.

Sales Skills

• A proven track record of developing new OEM accounts and achieving sales targets through a consultative, solution-oriented selling approach.