Strategic Account Manager — Creative Tech Projects

Creative2 LLC; Northern (KY); Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

401(k)

Paid time off

Flexible Work Location (U.S.)

Job summary

Creative2 LLC is seeking an Account Manager who combines client relationship skills with project leadership in a dynamic digital environment. You will guide projects from kickoff to completion, coordinating design and technology teams to deliver exceptional results.

Responsibilities include defining scope and timelines, managing budgets, and maintaining clear communication with clients and internal stakeholders.

Qualifications

• PMP certification is required; after hire, the company will cover PMP costs and salary increases upon certification.
• 3+ years of project management and client account management experience, preferably in a creative/digital tech setting.
• Strong understanding of project management methodologies (e.g., Agile, Waterfall).
• Proficiency with PM software (Monday.com, Slack, Jira).
• Excellent written and verbal communication with a customer-service focus.
• Ability to manage multiple tasks in a fast-paced environment.
• Highly organized with attention to detail and deadlines.

Responsibilities

• Lead project planning and execution with clients and internal teams.
• Develop and manage detailed project plans and schedules with regular updates.
• Serve as the primary client contact and build strong relationships.
• Coordinate cross-functional teams and monitor task performance.
• Manage project budgets and allocate resources.
• Identify risks and develop mitigation strategies.
• Facilitate regular project meetings and address blockers.
• Conduct post-project evaluations for continuous improvement.
• Follow Creative2 PM protocols and contribute to new policies when needed.

Skills

PMP certification

PM experience

Agile/Waterfall

Communication

Time management

Detail oriented

Creative/problem solving

Tools

Monday.com

Slack

Jira

Job description

Creative2 LLC is seeking an Account Manager who combines client relationship skills with project leadership in a dynamic digital environment. You will guide projects from kickoff to completion, coordinating design and technology teams to deliver exceptional results.

Responsibilities include defining scope and timelines, managing budgets, and maintaining clear communication with clients and internal stakeholders.