Strategic Account Manager, Commercial Risk - Taiwan/Greater China Global Solutions (U.S. Based)

Aon; Houston (TX); Hybrid; USD 140,000 - 175,000; Full time

Benefits offered by this job

401(k) with employer contributions

Employee stock purchase plan

Medical, dental, and vision insurance

12 paid holidays per year

15 days of paid vacation per year

Sick leave as per policy

Short-term disability and optional LTD

Health savings account

Job summary

Aon plc is seeking a seasoned bilingual sales and account management professional to manage and coordinate Taiwan/Greater China client relationships in the U.S. This role involves direct client contact, collaboration with global teams, and strategic opportunity development across regions.

The ideal candidate brings over 10 years of experience in sales or account management within commercial risk/insurance, and a deep understanding of Taiwan business culture to align U.S.

Qualifications

• Bilingual in Mandarin Chinese and English, written and spoken.
• 10+ years in sales, consulting, account management, marketing, or client advisory.
• Taiwanese background preferred; ability to communicate in Taiwanese dialect is a plus.
• Experience serving Taiwan/Greater China clients in financial services or brokerage contexts.
• Strong project management and stakeholder management across locations/time zones.
• Understanding of Taiwan business culture and multinational account expectations.

Responsibilities

• Identify new business opportunities and grow the book of business.
• Act as lead Account Executive for Taiwan clients' U.S. risks and be primary contact for Taiwan-headquartered clients.
• Serve U.S. local client entities, respond to questions during U.S. business hours.
• Collaborate with practice and geographic offices to advance opportunities and revenue growth.
• Coordinate with Taiwan and client HQ to align strategies and client expectations.
• Work with U.S. offices and specialties on placement, renewals, and complex risk solutions.
• Support Taiwan-related client needs and coordinate with teams as Taiwan clients expand into Mexico.

Skills

Bilingual Mandarin-English

Sales experience

Account management

Client advisory

Project management

Stakeholder management

Taiwanese background

Cross-functional collaboration

Insurance knowledge

Education

Bachelor's degree or equivalent experience

Job description

As a part of Taiwan/Greater China Global Solutions in U.S., you will manage and coordinate accounts and prospects, building and maintaining strong relationships with key client stakeholders and internal account service teams.

Aon is in the business of better decisions

Aon is in the business of better decisions. At Aon, we shape decisions for the better to protect At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team, and we are passionate about helping our colleagues and clients succeed.

What the Day Will Look Like

The role involves production and strategic account coordination of key U.S. Taiwan/Greater China clients & prospects, frequently interacting with client leadership externally and Aon's Account Service Teams.

• Proactively identify and develop new business opportunities, expanding the book of business and strengthening overall client relationships.
• Act as the lead Account Executive within Aon U.S. for Taiwan clients' U.S. risks, serving as the primary point of contact for Taiwan-headquartered clients on their U.S. exposures.
• Serve U.S. local client entities directly, answering questions and resolving issues during U.S. business hours to ensure timely responses and issue resolution
• Collaborate with practice & geographical offices to advance opportunities, support account plans, and contribute to pipeline development and revenue growth initiatives.
• Facilitate client-facing discussions and internal alignment to ensure opportunities are effectively positioned and progressed.
• Act as a bilingual bridge between clients and Aon teams, working closely with Commercial Risk and other solution groups to coordinate tailored solutions and address client needs.
• Work closely with Aon Taiwan and client headquarters in Taiwan on strategy, program design, placement approach, and key account decisions to ensure alignment with the overall client relationship and client expectations from Taiwan.
• Coordinate with Aon U.S. local offices and specialty practices on placement execution, renewals, servicing, and complex risk solutions.
• Support Mexico-related client needs and coordinate with relevant Aon teams, recognizing the growing expansion of Taiwan clients into Mexico as part of their North American operations strategy.

How this opportunity is different

This role is specifically designed to support Taiwan/Greater China multinational clients and requires a unique combination of bilingual communication skills and cultural fluency.You will play a key role in identifying opportunities, building relationships, and advancing business initiatives in close partnership with internal stakeholders.Success in this role comes from the ability to bridge cultural and organizational gaps, communicate effectively across languages, and translate client needs into actionable strategies. By aligning internal resources and coordinating across stakeholders, you will help strengthen client relationships, advance business opportunities, and deliver consistent, high-quality solutions.

In particular, success will depend on deeply understanding Taiwan clients' business models, culture, and expectations, and ensuring that U.S. servicing is tightly aligned with strategies and decisions driven from Taiwan HQ.

Skills and Experience That Will Lead to Success

• Bilingual in business-level Mandarin Chinese and English, both spoken and written.
• 10+ years of sales, consulting, account management, marketing, or client advisory experience (preferably in commercial risk or insurance).
• Taiwanese background preferred. Ability to communicate in Taiwanese dialect would be an advantage.
• Client-facing experience at a brokerage, insurance company, financial institution, or professional services firm serving Taiwan/Greater China clients.
• Complex project management experience.
• Strong stakeholder management skills, influence cross-functional teams across multiple locations and time zones.
• Deep understanding of Taiwan business culture, decision-making processes and the expectations of Taiwan-headquartered multinational clients.
• Experience managing strategic or multinational accounts and navigating complex organizational structures.
• Willingness to acquire a Property & Casualty license within 90 days of employment (Aon pays for training materials and exam).

Education: Bachelor's degree or equivalent experience.

For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.

Pay Transparency Laws:

The salary range for this position (intended for U.S. applicants) is $140,000 - $175,000 annually. The actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location.

This position is eligible to participate in one of Aon's annual incentive plans to receive an annual discretionary bonus in addition to base salary. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan.

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon's discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

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