Strategic Account Manager - Air Compressors

Ingersoll Rand; Charlotte (NC); On-site; USD 120,000 - 300,000; Full time

Job summary

Ingersoll Rand is seeking a Strategic Account Manager to develop and execute long-term sales strategies for key and national accounts, driving sustainable revenue growth and strengthening partnerships. You will align industrial compressed air solutions with customer objectives while coordinating cross-functional resources and expanding share of wallet.

The role requires traveling up to 60% across North America and serving as a trusted advisor to customers.

Qualifications

• Bachelor's degree required.
• 4+ years' experience in industrial sales.
• Willing to travel 50–60% monthly across North America.
• Strong relationship-building and communication skills.
• Knowledge of CRM systems, preferably Salesforce.
• Experience with air compressors is a plus.

Responsibilities

• Develops, deploys and administers customer strategies.
• Acts as the main contact for customer activities and resource coordination.
• Communicates roles, rewards, processes and tools to team members.
• Conducts joint customer visits with other team members as needed.
• Maintains relationship maps and manages pipeline opportunities.
• Develops and maintains commercial programs (pricing, terms, NDAs, rebates).
• Resolves issues across distribution channels and aftermarket support.

Skills

Relationship-building

Interpersonal skills

Teamwork

Mechanical expertise

Electrical expertise

Data analysis

Sales acumen

Prioritization

Education

Bachelor degree

Tools

Salesforce CRM

Air compressors

Job description

Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Job Title

Strategic Account Manager

Location

Remote (U.S.)

About Us

Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission-critical flow creation and life science technologies – from compressors to precision handling of liquids, gasses, and powers – to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we’re driving growth with an entrepreneurial spirit and ownership mindset. Learn more at irco.com and join us to own your future.

Job Overview

The Strategic Account Manager is responsible for developing and executing long term sales strategies for assigned key and national accounts to drive sustainable revenue growth and strengthen customer partnerships. This role serves as a trusted advisor to customers, aligning Ingersoll Rand’s industrial compressed air solutions with customer business objectives, coordinating cross functional resources, and expanding share of wallet through strategic planning, relationship management, and value based selling.

Responsibilities

• Develops, deploys and administers customer strategies based upon co-value creation.
• Serves as the point person for all customer related activities, including but not limited to, strategy development, resource coordination (financial, engineering, etc.), sales reporting, forecasting, technical support, customer service, etc.
• Communicates appropriate roles, responsibilities, rewards, processes and tools to other team members as needed.
• Makes joint customer visits with other team members as appropriate.
• Utilizes defined account management processes, support tools and resources.
• Cross-Sell: contributes to the identification of potential opportunities with targeted customers for IR Industrial Segment as well as for Ingersoll Rand, the enterprise.
• Establishes, maintains and enhances working relationships with key decisions makers and influencers with the targeted customers to help further business interests and commercial activities while advancing customer loyalty.
• Assumes lead role in customer relationship data and knowledge; outlines and maintains relationship map between customers and Ingersoll Rand.
• Reports progress, activities and revenue generation with customers on a monthly schedule; manages all pipeline opportunities (documenting status of all major quotation activities).
• Develops, deploys and maintains commercial programs (pricing, terms & conditions, non-disclosure agreements, customer incentive/rebate program, etc.).
• Addresses and resolves issues and channels respective of channels of distribution including aftermarket service support.

Requirements

• Bachelor’s Degree.
• 4+ years’ of experience in an industrial sales business setting.

Core Competencies

• Excellent relationship-building and interpersonal skills, including verbal, written and presentation communication skills.
• Establishes and builds solid relationships with customers, key institutions and team members.
• Honest, self-motivated and team oriented.
• Able to work within a team environment and independently.
• Mechanical and electrical expertise.
• Ability to assess customer needs, analyze and interpret data, perform basic equipment performance calculations, and recommend technical solutions.
• Proven business and sales acumen, including the ability to prospect accounts, effectively navigate within a customer organization, value sell, and win competitive accounts.
• Must have excellent prioritization and time management skills.

Preferences

• Bachelor’s degree in engineering, engineering technology, business, sales or equivalent.
• Knowledge of Salesforce or another CRM.
• Experience working with air compressors.

Travel & Work Arrangements/Requirements

• Travel 50 to 60% monthly across North America. Interested candidates should have access to a major airport for travel.
• Must possess a valid driver's license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to: DUI in the previous 5 years, hit & run, license suspension, reckless/careless driving or multiple smaller infractions or preventable collisions in the previous 3 years.

The total pay range for this role, including incentive opportunities, is $120,000- $300,000. The pay range takes into account a wide range of factors that include a candidate’s skills; experience and training; licensure and certifications; and geographic location.

What We Offer

• Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better.
• Health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs.
• Life insurance.
• A robust 401(k) plan.
• Paid time off.
• An employee stock grant.

Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com.

What We Offer

• Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better.
• Health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs.
• Life insurance.
• A robust 401(k) plan.
• Paid time off.
• An employee stock grant.

Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.