Strategic Account Manager, Advanced Surgery - Ohio

Baxter International Inc.; Cleveland (OH); On-site; USD 100,000 - 135,000; Full time

Benefits offered by this job

Health benefits start day one

401(k) with company match

Employee stock purchase plan (ESPP)

Paid time off 20–35 days

Job summary

Baxter International Inc. in Cleveland, OH seeks a Strategic Account Manager to promote Baxter’s advanced surgical portfolio, focusing on hemostasis, sealing, and soft tissue repair across multiple specialties.

You will build trust with surgeons and nurses on site and drive new account development within an established geography. Role requires ownership of results, deep product knowledge, and the ability to influence buyers through the complete sales cycle.

Qualifications

• Hospital-based selling experience in operating room settings.
• Experience leading a large territory and achieving sales goals.
• Strong strategic selling skills to identify needs and drive outcomes.
• Excellent communication and presentation abilities to convey analyses and plans.

Responsibilities

• Establish and maintain relationships with surgeons, nurses, OR staff and hospital leadership.
• Develop and implement local/regional sales strategies to defend and expand the portfolio.
• Promote Baxter products in the surgical suite and provide in-servicing and presentations.
• Monitor sales and coordinate with Territory Managers, Marketing and Customer Service to ensure satisfaction.
• Lead quarterly Customer Business Reviews with hospital personnel.

Skills

Hospital-based selling

Territory management

Strategic selling

Communication skills

Presentation skills

Travel required

Driver's license

Education

Bachelor’s degree

Job description

This is where your work makes a difference.

At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job—you will find purpose and pride.

Your Role at Baxter

THIS IS WHERE you build trust to achieve results

As a Strategic Account Manager (SAM) you take pride in representing Baxter and our products. Your keen understanding of our deep portfolio of advanced surgical products and belief in the value and quality they provide to patients fuels your confidence. Our customers trust you and appreciate your knowledge and curiosity when finding solutions to meet their needs. You enjoy being on location, building relationships, and establishing trust with the surgeons and nurses who use Baxter solutions every day.

In this position within the Advanced Surgery business, you will sell products used to promote hemostasis & sealing as well as soft tissue repair in multiple surgical specialties. You are responsible for driving new account sales development and expanding sales in existing accounts including current and future Advanced Surgery products within an established geographic territory.

We are seeking individuals who take personal accountability for achieving results and has the ability to “win” at each stage of the customer's buying process! Are you ready to become a regional driver for our Advanced Surgery portfolio?

Region Coverage: Cleveland, OH/Pittsburgh, PA

What you’ll be doing:

• Establishing and maintaining effective relationships with customers including surgeons, nurses, operating room staff and hospital administration


• Developing and implementing sales strategies with focus at the local and regional levels to defend and expand the product portfolio


• Maintaining and increasing on label usage of Baxter products through presence in the surgical suite, in-servicing, educational presentations, heart labs, and other value add programs


• Monitoring product sales and working with Territory Managers, Marketing, Customer Service and Commercial Operations to ensure high levels of customer satisfaction


• Attending regional and local Surgical Conferences, becoming an expert in the surgical space to ensure external relationships with KOLs and regionally/nationally known cardiovascular surgeons


• Providing feedback regarding product simplification and standardization to enhance profitability of sales line


• Leading and delivering Customer Business Reviews quarterly with key hospital personnel including OR and supply chain leadership


• Leading monthly discussions on sales trends of assigned accounts with Advanced Surgery sales representatives in your assigned geography

What you’ll bring:

• Bachelor’s degree with 5+ years of relevant experience OR 8+ years of operating room sales experience


• The successful candidate must have shown experience with hospital-based selling in the operating room as well as experience leading a large territory


• Demonstrated experience utilizing strategic selling methodologies to identify customer needs, influence stakeholders, and drive successful business outcomes


• Strong communication and presentation skills, with the ability to clearly articulate analysis, business cases, and strategic plans to diverse audiences


• At least 50% travel is required and may involve visits to remote or urban areas either individually or with other personnel as the position will have a geography which may span several states


• Individuals must live within the current geography or be willing to relocate to it. Familiarity with posted territory is strongly desired


• Must have a valid driver’s license

We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.

The estimated pay range for this position is 100,000 to 135,000 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less within the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based upon location, skills and expertise, experience, and other relevant factors. This position is also eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn incentive compensation for achieving or exceeding your goals. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

US Benefits at Baxter (except for Puerto Rico)

• Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance.


• Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching.


• We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave.


• Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits.


• Join us and enjoy the competitive compensation and benefits we offer to our employees.

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Know Your Rights: Workplace Discrimination is Illegal

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.