Strategic Account Manager

WESCO; San Jose (CA); Remote; USD 80,000 - 120,000; Full time

Job summary

A leading solutions provider is seeking a Strategic Account Manager to maintain key client relationships and drive new business opportunities. The ideal candidate will have 5+ years of sales experience, excellent communication skills, and a proven track record in strategic account management. This role involves managing a large territory in the Western US, ensuring customer satisfaction, and developing strong relationships with stakeholders.

Qualifications

• 5+ years proven sales experience in outside sales or 3+ years strategic account and/or sales management.
• Excellent communication and interpersonal skills.
• Ability to travel up to 25%.

Responsibilities

• Maintain client relationships with key target accounts.
• Identify cross/up and repeat sales opportunities.
• Drive new business development in assigned territory.

Skills

Sales experience

Relationship management

Negotiation skills

Problem-solving skills

Communication skills

Education

High School Degree or Equivalent

Bachelor’s Degree

Tools

CRM software

Microsoft Office

Job description

Overview

As a Strategic Account Manager (Datacenter Construction), you will maintain client relationships with key target accounts that have a strategic impact on the long-term success of the organization. You will identify cross/up and repeat sales opportunities and will work to resolve any issues or concerns to ensure customer satisfaction. Location: This role covering a large geography in the Western part of the US - based in Phoenix- Arizona or Oregon, California, Nevada, Utah area or secondarily in the PacNW region

Responsibilities

• Regional responsibility, supporting all datacenter activity


• Deeply imbed within regional datacenter ecosystem: (end user, channel, vendor partners, etc.)


• Drives new business development by researching, qualifying, contacting, presenting, and closing new clients based on an assigned territory or market segment.


• Works with the Sales team to create and support the execution of the strategic account plans at key, named accounts


• Continuously develops relationships with priority customer stakeholders, understands their key business issues, and recommends ways to deliver value.


• Liaison between the field and Global Accounts teams as it relates to pursuing new agreements, Value-Add/Total Cost of Ownership (TCO) commitments and increasing customer wallet-share.


• Maintains and manages a pipeline of opportunities at named accounts, including renewals, projects, and share improvement opportunities.


• Communicates customer activity, opportunity status, renewal status, and strategic plan progress to management.


• Participates in solution development efforts that best address customer needs.


• Engages supplier sales resources to enlist their support and create solutions.

Qualifications

• High School Degree or Equivalent required; Bachelor’s Degree preferred


• 5+ years proven sales experience in outside sales or 3+ years strategic account and/or sales management


• History of success maintaining and developing key relationships


• Knowledge of business and management principles involved in strategic planning, resource allocation, leadership techniques, production methods and coordination of people and resources


• Ability to understand where potential exists in assigned accounts and can recognize and create opportunities


• Excellent communication and interpersonal skills with an aptitude for building strong client relationships


• Strong negotiation and problem-solving skills


• Proficiency with CRM software and Microsoft Office


• Self-starter and able to work efficiently under pressure


• Experience in executing in a matrix organization managing multiple stakeholders and projects


• Ability to travel up to 25%