Strategic Account Manager

Nue.io; San Francisco (CA); On-site; USD 180,000 - 260,000; Full time

Benefits offered by this job

AI Labs experience

Job summary

Nue.io is seeking a Strategic Account Manager to own its most critical accounts end-to-end in the SF Bay Area. You will drive value, navigate complex organizations, and build an upsell path across multiple products, coordinating product, engineering, sales engineering, and support without direct authority.

This role can be pure IC or the foundation for Nue's Strategic Accounts function, with the opportunity to build and lead the team from scratch, depending on your background and ambition.

Qualifications

• 8-10+ years in strategic sales and/or account management.
• Experience with large 6–7 figure, multi-stakeholder transactions.
• Ability to lead cross-functional teams without direct authority.
• Executive presence across technical and business audiences.
• Bay Area / SF based.
• Background in enterprise SaaS/AI selling system of record technology like CRM, ERP, or complex multi stakeholder technical sales.

Responsibilities

• Own executive relationships across multiple org levels at the world's largest AI Labs and AI-native enterprises
• Lead cross-functional teams (product, eng, sales engineering, support, FDEs, services) to deliver on customer commitments and help them achieve their goals
• Manage large and complex renewals and expansions
• Sell across a portfolio of products; position the right solution for where customers are today and where they're heading
• Champion customer needs internally and manage expectations externally — know when to advocate and when to hold the line
• Navigate org charts with precision; escalates with clarity when needed
• Run tight account plans, stakeholder maps, and cadences across multiple accounts simultaneously
• Look for game-changing insights into Nue’s platform and solution set that come from our best and brightest customers, and share them with our engineering and product teams

Skills

Strategic account management

Executive relationship management

Cross-functional leadership

Enterprise SaaS sales

Complex multi-stakeholder selling

Job description

About the Role

Nue is the revenue architecture built for change. We work with some of the most strategically complex and fast-moving companies in AI — and we need a Strategic Account Manager who can match that pace.

This role sits at the intersection of relationship management, product delivery, and revenue growth. You will own our most critical accounts end-to-end: driving value for the customer, navigating complex organizations, and simultaneously building the upsell path that grows Nue's footprint. You will work closely with product, engineering, sales engineering, and support — and you will need to lead all of them without direct authority.

Depending on your background and ambition, this can be a pure IC role or the foundation of Nue's Strategic Accounts function — with the opportunity to build and lead the team from scratch.

What You'll Do

• Own executive relationships across multiple org levels at the world's largest AI Labs and AI-native enterprises
• Lead cross-functional teams (product, eng, sales engineering, support, FDEs, services) to deliver on customer commitments and help them achieve their goals
• Manage large and complex renewals and expansions
• Sell across a portfolio of products; position the right solution for where customers are today and where they're heading
• Champion customer needs internally and manage expectations externally — know when to advocate and when to hold the line
• Navigate org charts with precision; escalates with clarity when needed
• Run tight account plans, stakeholder maps, and cadences across multiple accounts simultaneously
• Look for game-changing insights into Nue’s platform and solution set that come from our best and brightest customers, and share them with our engineering and product teams

What We're Looking For

• 8-10+ years in strategic sales and/or account management
• Consistent history of quota over-performance
• Experience with large 6–7 figure, multi-stakeholder transactions
• Comfortable driving cross-functional leadership without direct authority
• Executive presence across technical and business audiences
• Experience selling a product portfolio (not a single SKU)
• Can get technical when needed
• Bay Area / SF based
• Background in enterprise SaaS/AI selling system of record technology like CRM, ERP, or complex multi stakeholder technical sales

Bonus Points

• Experience working with large AI Labs, GenAI, or AI-native enterprises