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Strategic Account Manager

John Wiley & Sons Inc.

North Carolina

Remote

USD 71,000 - 105,000

Full time

Today
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Job summary

A leading educational content provider is seeking a Strategic Account Manager to drive sales growth in higher education. The role involves engaging with key decision-makers at universities, managing a sales team, and traveling extensively to develop new leads and foster relationships. The ideal candidate possesses 5-7 years of sales experience, a college degree, and has a passion for making a difference in education. Competitive compensation and opportunities for learning are offered.

Benefits

Competitive salary
Comprehensive benefits package
Employee development opportunities
Flexible work hours

Qualifications

  • 5-7 years of sales experience in the industry preferred.
  • Direct line manager experience in the industry preferred.
  • A record of success in sales with demonstrated ability to meet acquisition goals.
  • Particular experience selling to STEM college-level faculty and administrators.
  • Ability to travel extensively during the active selling cycles.

Responsibilities

  • Drive course and departmental sales through on-campus work.
  • Manage a team of inside sales representatives.
  • Create leads and close business through presentations.
  • Provide post-adoption onboarding, training, and support.

Skills

Sales experience
Communication skills
CRM systems knowledge
Self-motivated
Organizational skills
Collaborative team player

Education

College Degree

Tools

Salesforce.com
Job description
Job Description

Strategic Account Manager

Location: Remote, NC, USA

Our mission is to unlock human potential. We welcome you for who you are, the background you bring, and we embrace individuals who get excited about learning. Bring your experiences, your perspectives, and your passion; it's in our differences that we empower the way the world learns.

About the Role

Have a passion for making a difference in the education, careers, and lives of tens of thousands of college-level students? zyBooks is a professor-formed company producing interactive online learning content that replaces college-level textbooks, homework, and even programming lab assignments. zyBooks offers the excitement of a young, energetic startup environment with a masterfully engineered platform and high-demand content for the STEM college market. The company is dedicated to the success of college students worldwide, having provided courseware to more than 450,000 students in over 600 universities. zyBooks is seeking a dynamic and highly motivated sales leader to add to its talented team of professionals. This position has a high profile within the zyBooks organization. The Strategic Accounts Manager interacts with Chairs, Faculty, Educational Technologists, and other key players within Higher Education institutions. The Strategic Accounts Manager's primary focus is to drive course, departmental, and divisional sales, sell-through and growth through extensive on-campus work. Additionally, the candidate will manage a team of 2 inside sales representatives calling on accounts within the regional coverage. The Strategic Accounts Manager is expected to travel extensively to call on Tier 1 university and community college targets, especially during the height of the spring and fall selling seasons. Travel also includes regional and national conferences, sales meetings, and occasional visits to the corporate offices. The Strategic Accounts Manager will report to the Sr. Director of Sales.

How you will make an impact
  • Work with a team of Account Executives to determine where campus visits will best drive incremental growth.
  • Represent zyBooks on those campus visits to create new leads, move existing leads through the pipeline, and close business through presentations and face-to-face interaction.
  • Raise the profile of zyBooks within a region by securing meetings with departmental chairs, co-chairs, course coordinators and key decision-makers, as well as heads of online learning and centers for teaching and learning innovation. Participate and lead sessions in national sales meetings, regional meetings, and regional conferences.
  • Provide post-adoption on-boarding, training and support for key adoptions.
Knowledge
  • Develop deep product knowledge, valued dialog of zyBooks content, the zyBooks platform, and competitors.
  • Develop deep knowledge of academic trends and new learning technologies.
Market Development & Sales Development
  • Assist in identifying key customers that can play a role in advancing zyBooks content, platform, and user experience.
  • Assist with planning and implementation of regional meetings and national sales meetings.
  • Create a healthy and productive team environment by providing leadership and training to your Account Executives with a focus on call planning, the sales calendar, and developing higher value opportunities.
Primary Objective

To use all the strategies outlined above to meet revenue targets within the assigned region.

We are looking for people who
  • 5-7 years of sales experience in the industry preferred
  • Direct line manager experience in the industry preferred
  • A record of success in sales, with a demonstrated ability to meet or exceed new business sales acquisition goals
  • Particular experience selling to STEM college-level faculty and administrators
  • Excellent verbal and written communication skills
  • Ability to work as an effective internal influencer and teammate
  • Working knowledge of CRM systems, preferablySalesforce.com
  • Highly motivated and organized. Ability to work independently and creatively
  • Ability to travel extensively during the active selling cycles (fall and spring)
  • A passion for making a difference in education
College Degree

Required

About Wiley

Wiley is a trusted leader in research and learning, our pioneering solutions and services are paving the way for knowledge seekers as they work to solve the world's most important challenges. We are advocates of advancement, empowering knowledge seekers to transform today's biggest obstacles into tomorrow's brightest opportunities.

With over 200 years of experience in publishing, we continue to evolve knowledge seekers' steps into strides, illuminating their path forward to personal, educational, and professional success at every stage. Around the globe, we break down barriers for innovators, empowering them to advance discoveries in their fields, adapt their workforces, and shape minds.

Wiley is an equal opportunity employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact tasupport@wiley.com for assistance.

We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow.

We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles either in the United Kingdom, Canada or USA. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies.

When applying, please attach your resume/CV to be considered.

Salary Range

71,000 USD to 104,333 USD

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