Strategic Account Manager

ResMed; Los Angeles (CA); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Medical, Vision, Dental

401(k) Plan

Tuition assistance

Job summary

ResMed is seeking a Strategic Account Manager in Los Angeles to drive brand prescriptions and manage key client relationships. You will leverage Salesforce to identify opportunities and align solutions with patient needs, supporting full lifecycle engagement from diagnosis to long-term patient success.

The role requires 5+ years in sales (medical devices preferred), strong negotiation skills, and ability to travel within the territory.

Qualifications

• 5+ years of sales experience with a bachelor’s degree or equivalent.
• Experience with medical devices in B2B or B2C.
• Excellent communication, negotiation, and closing skills.
• Experience using Salesforce or similar CRM.
• Willingness to travel across the territory.

Responsibilities

• Drive durable ResMed brand prescriptions and identify referral opportunities.
• Develop and maintain solid relationships with clients to drive prescriptions.
• Understand client and patient needs to tailor ResMed solutions.
• Shift clinical preference to patient long-term success.
• Plan and execute strategies with specialists to drive adoption of ResMed solutions.
• Collaborate with support teams through the sales process and CRM.
• Represent ResMed as a subject matter expert on the product portfolio.

Skills

Data-driven mindset

Data interpretation

Interpersonal skills

Sales strategy

Salesforce

Travel readiness

Education

Bachelor’s degree or equivalent

Tools

Salesforce (SFDC)

Job description

Location: Los Angeles, CA, United States

Time Type: Full time

Job Description

Job Description

We are looking for a dynamic Strategic Account Manager to join our regional team. This person willbe responsible fordriving ResMed brand prescriptions and managing strong relationships with our company's key clients.

Let's talk about Responsibilities:

• Drive durable ResMed brand prescriptions,identifyreferral opportunities, and increase patient funnel byleverageexisting solutions
• Develop andmaintainsolid relationships and engagement with clients to drive ResMed branded prescriptions as direct clinical and operational preference
• Acquirea thorough understanding of client and patients' needs to instill ResMed branded solutions from beginning to end of patient's journey and to reduce fallout in the patient journey
• Shift client's clinical preference from diagnosis basis to patient's long-term success
• Plan and execute strategies with specialists to drive client adoption of ResMed branded solutions
• Collaborate with support teams throughsalesprocess and long-term implementation of solution(s) using Customer Relationship Management (CRM) system.
• Professionally represent ResMed as the subject matter expert on the broad portfolio of products and solutions.

Let's talk about Key Skills:

• A data driven mindset toidentifyhow to effectively increase customer funnel
• Ability to interpret key data/reports to clinically and constructivelyincreasingshares
• Analyze client data to understand patient and provider relationship to offer ResMed brand solutions
• The ability to develop a strong business acumen, build trust and creditability withclientand gain their adoption to ResMed solutions and products as primary preference
• Strong interpersonal and communication skills to build rapport with clients and adjust strategy to meet their needs

Qualifications and Experience:

Required

• 5+ years of sales experience plus a bachelor’s degree or equivalent experience
• Prior top ranked medical device, business to business (B2B) or business to consumer (B2C)
• Exceptional sales, negotiating and closing skills
• Experience using Salesforce (SFDC) or similar customer relationship management (CRM) platform.
• Excellence in all forms of communication, effective communicator in upstream and cross channel collaboration
• Motivated, execution and results focus with accountability for continuous improvement.
• Teamplayerwith strong workethicand a can-do attitude.
• Ability to travel throughout territory as necessary to achieve results

Why Resmed?

Impact at Scale: Help shape solutions used by millions worldwide.
Global Reach: Work across regions, teams, and technologies in a truly interconnected ecosystem.
Career Growth: Thrive in a dynamic, inclusive environment where bold ideas are welcomed.
Purpose-Driven Work: Join a company committed to improving lives- one breath, one night, one patient at a time.

Join Us!

At Resmed, we believe innovation starts with people. We value diversity of thought, agility, and imagination - and we know that building something meaningful takes leaders who are passionate, humble, and technically sharp.

We are shaping the future at Resmed, and we recognize the need to build on and broaden our existing skills and continue to attract and retain the world's best talent. We work hard to offer holistic benefits packages, provide flexible work arrangements, cultivate a workforce culture that allows employees to grow personally and professionally, and deliver competitive salaries to our team members. Employees scheduled to work 30 or more hours per week are eligible for benefits. This position qualifies for the following benefits package: comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance.

Joining us is more than saying "yes" to making the world a healthier place. It's discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you.

We commit to respond to every applicant.