Strategic Account Manager

AmerisourceBergen; Boston (MA); Remote; USD 88,000 - 127,000; Full time

Job summary

A leading logistics management firm is looking for a Strategic Account Manager to manage key customer relationships and drive account performance. The role is remote, requiring up to 60% travel. Ideal candidates will have 3-5 years of experience in client management, strong communication skills, and a strategic mindset. The position offers a competitive salary range of $88,700 - $126,940 along with comprehensive benefits.

Benefits

Medical, dental, and vision care

Paid parental leave

Professional development resources

Flexible working options

Qualifications

• 3-5 years of client account management experience required.
• Must interface with clients at all levels including the 'C' Suite.
• Experience in freight and logistics management is preferred.

Responsibilities

• Build and maintain strategic relationships with key decision-makers.
• Develop and execute customized account strategies.
• Manage all aspects of account performance including customer satisfaction.

Skills

Client Account Management

Communication Proficiency

Relationship Management

Results Driven

Strategic Thinking

Education

Bachelor’s degree

Tools

Microsoft Office Suite

Job description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

This role is in support of Cencora's freight and logistics management service in the USmarketed through our Triose business.

At Triose, we don’t just manage supply chains—we transform them. We are a team of passionate problem-solvers, committed to making a meaningful impact for our customers and their communities. As a Strategic Account Manager, you’ll be at the forefront of this mission, driving success for some of our most important customers and shaping the future of our partnerships. The mission for this role is clear: build trust, deliver results, and align with our customers’ most critical supply chain goals. This remote position supports customers across the United States, requiring up to 60% travel to meet with key stakeholders and foster meaningful, multi-level partnerships.

• Build and maintain strategic, multi-level relationships with key decision-makers and influencers.
• Develop and execute customized account strategies to drive growth and customer success.
• Identify and discuss new opportunities for optimization, expansion, and value creation.
• Act as the primary point of accountability for the health, retention, and growth of your accounts.
• Manage all aspects of account performance, including receivables and customer satisfaction.
• Collaborate with internal teams to ensure seamless service delivery and implementation for new customers.
• Represent Triose at customer meetings, industry events, and other key engagements.
• Consistently deliver on key performance metrics, aligned with Triose’s strategic goals.
• Perform additional responsibilities as assigned by the VP of Sales

Experience and Educational Requirements:

• Minimum of 3 – 5 years of experience in successful client account management and / or selling solutions and services
• Bachelor’s degree preferred; high school diploma or equivalent experience required
• Must have experience interfacing with clients, vendors, and customer organizations at all levels including “C” Suite
• Experience in Relationship Management with strategic accounts
• Experience in region account planning and execution required
• Advanced knowledge of and experience working with hospital and health system management, procurement, Group Purchasing Organizations, hospital suppliers, contracting and materials management preferred
• Experience in freight and logistics management preferred
• Proficient in Microsoft Office Suite
• Customer / Client Focus
• Presentation and Communication Proficiency
• Performance Management
• Business Acumen
• Initiative
• Results Driven
• Organizational Skills
• Willing and able to travel (up to 60%)

Minimum Skills, Knowledge and Abilities:

• Proven Expertise: A track record of success in strategic account management, sales, or business development, ideally with large, complex accounts.
• Customer-Centric Mindset: A passion for building relationships, solving problems, and delivering value.
• Strategic Thinking: The ability to align customer goals with company solutions, driving mutual success.
• Results Orientation: A commitment to achieving measurable outcomes, with a focus on accountability and follow-through.
• Adaptability: Willingness to travel up to 60% and thrive in a dynamic, fast-paced environment.
• Collaboration: Strong interpersonal skills and the ability to work effectively across teams and functions.

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora

Full time Salary Range* $88,700 - 126,940

*This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massachusetts/Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range.

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [e-mail]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

Affiliated Companies:

Triose, Inc.