Strategic Account Lead – Website Experience

Adelphi Group; Birmingham (AL); On-site; USD 90,000 - 120,000; Full time

Job summary

MRM is seeking an Account Supervisor to steward the client relationship and lead website experience programs. You will coordinate with strategy, UX, design and content teams, and present recommendations and results to clients.

The role requires at least five years of agency leadership, deep data literacy for digital metrics, strong writing and communication skills, and the ability to manage budgets and timelines under tight deadlines. This position is office-based with Omnicom expectations.

Qualifications

• Minimum five years experience leading projects and accounts in an agency environment.
• Experience supervising other team members and managing website content or full website experiences.
• Clear understanding of digital metrics and ability to analyze and explain data.
• Proactive, self-starter with strong organizational and deadline management skills.

Responsibilities

• Serve as primary client contact for website strategy, recommendations and implementation.
• Oversee execution of website experience across strategy, UX, design, and content.
• Lead and review decks, briefs, and client-facing materials.
• Mentor junior team members across Account or Project Management.
• Manage budgets and costs across projects and deliverables.
• Present deliverables and progress to clients and Account Director.

Skills

Client relationship management

Budget management

Team mentorship

Written communication

Data interpretation

Job description

MRM is seeking an Account Supervisor to steward the client relationship and lead website experience programs. You will coordinate with strategy, UX, design and content teams, and present recommendations and results to clients.

The role requires at least five years of agency leadership, deep data literacy for digital metrics, strong writing and communication skills, and the ability to manage budgets and timelines under tight deadlines. This position is office-based with Omnicom expectations.