Strategic Account Executive, TPA - Remote in Louisiana - 2277600

Primary Care Plus; Metairie (LA); Remote; USD 60,000 - 130,000; Full time

Job summary

A leading healthcare organization is seeking a Strategic Account Executive to develop and maintain business relationships while ensuring customer satisfaction and retention. This role offers remote flexibility in Louisiana, focusing on strategic planning and consultative selling within a performance-based environment.

Benefits

Comprehensive benefits packages

Incentives

Stock options

401(k)

Qualifications

• Experience in account management with a focus on customer retention.
• 5+ years in insurance sales or service preferred.

Responsibilities

• Develop and maintain business relationships with assigned customers.
• Manage escalated issues and problem resolution.
• Provide education and consultation to customers and brokers.

Skills

Communication

Negotiation

Analytical Thinking

Customer-focused

Time Management

Education

State health insurance license

Life license

Tools

Microsoft Office

Job description

Strategic Account Executive, TPA - Remote in Louisiana - 2277600

Join to apply for the Strategic Account Executive, TPA - Remote in Louisiana - 2277600 role at Primary Care Plus.

At UnitedHealthcare, we’re committed to simplifying healthcare, creating healthier communities, and removing barriers to quality care. Your work impacts millions, helping build a responsive, affordable, and equitable healthcare system. If you're ready to make a difference, join us to start Caring. Connecting. Growing together.

The position involves developing and maintaining business relationships with assigned customers, serving in a consultative role to ensure satisfaction, retention, contract renewal, and revenue growth. You will also provide input on benefit plan design and health strategy through established relationships with customers and brokers.

If located in Louisiana, you will have the flexibility to work remotely while tackling challenging projects.

Primary Responsibilities

• Customer retention aligned with annual goals
• Strategic planning for multi-year initiatives to manage healthcare trends
• Managing escalated issues and problem resolution
• Maintaining documentation such as action plans, meeting notes, and business plans
• Coordinating plan design reviews and strategies with other departments, providing financial analysis, and recommending modifications to benefit plans
• Serving as an information resource regarding sales activity, industry news, and operations
• Providing education and consultation to customers and brokers, including contract negotiations
• Recommending new products/services to increase lines of business
• Managing renewal strategies and goals across departments
• Identifying customer and broker requirements through relationship building
• Coordinating internal efforts to ensure quality service delivery
• Participating in special projects and new customer implementations
• Supporting sales and marketing efforts, including presentations
• Training and mentoring team members
• Participating in health fairs and providing timely updates to stakeholders
• Performing other duties as needed

We offer a performance-based environment with opportunities for growth and development.

Required Qualifications

• State health insurance license upon hire; life license within 3 months
• Experience in account management with a focus on customer retention
• Valid driving record

Preferred Qualifications

• 5+ years in insurance sales or service
• Expertise in account service, consultative selling, and product knowledge
• Ability to interact professionally with all levels, including C-Suite

Skills and Competencies

• Understanding of stop loss underwriting and pricing
• Financial acumen and negotiation skills
• Excellent communication and interpersonal skills
• Proactive, self-motivated, detail-oriented
• Effective time management and multitasking abilities
• Strong presentation skills
• Analytical thinking and problem-solving capabilities
• Customer-focused attitude
• Proficiency in Microsoft Office

The salary range is $60,000 to $130,000 annually, plus bonuses based on sales performance. Benefits include comprehensive packages, incentives, stock options, and 401(k). We are committed to diversity, equity, and inclusion, and are an equal opportunity employer.