Strategic Account Executive

happyrobot.ai; San Francisco (CA); On-site; USD 200,000 - 350,000; Full time

Benefits offered by this job

Healthcare

Dental & Vision

Equity

Ownership of projects

Autonomy and meaningful work

Job summary

HappyRobot is seeking a highly driven Strategic Account Executive to join our growing sales team. You will manage the full sales cycle with enterprise clients, build strong executive relationships, and drive revenue growth for our SaaS platform.

You’ll own pipeline, conduct consultative selling, coordinate with Sales Engineering, Customer Success, and Product teams, and lead complex negotiations to deliver tailored solutions and win-win outcomes.

Qualifications

• Experience in enterprise sales within the SaaS industry.
• Proven track record of meeting/exceeding sales quotas in a B2B environment.
• Experience handling large ACV deals and multiple stakeholders.

Responsibilities

• Own the full sales cycle from prospecting to closing with enterprise clients.
• Develop and maintain a robust pipeline of enterprise accounts.
• Understand client challenges, industry trends, and business goals to position our SaaS solution.
• Establish and nurture long-term relationships with key stakeholders and decision-makers.
• Lead complex negotiations to achieve win-win outcomes for the client and company.
• Collaborate with Sales Engineering, Customer Success, and Product teams to deliver tailored solutions.
• Meet and exceed sales targets to drive company revenue growth.
• Stay informed about industry trends, competitor activity, and market shifts to refine sales strategies.

Skills

Enterprise sales

SaaS experience

CRM tools knowledge

Stakeholder management

Communication skills

Negotiation skills

Presentation skills

Tools

Salesforce

HubSpot

Job description

ABOUT HAPPYROBOT

HappyRobot is the infrastructure for enterprises to build and orchestrate AI workforces. Our AI workers don't just communicate through voice and email - they make decisions, take action, and run operations autonomously across entire enterprise systems. Born in Y Combinator (S23) and backed by a16z, Base10, Prysm Capital and Eurazeo with over $200M raised, we power critical operations for global enterprises worldwide. Our platform is battle-tested in the most demanding environments, where AI has real consequences. We started in logistics, built our own voice stack, models, and orchestration layer from the ground up, and are now bringing that infrastructure to every enterprise that runs the real economy. Learn more about our vision in our manifesto. https://www.happyrobot.ai/blog/manifesto

ROLE OVERVIEW

We are looking for a highly driven Strategic Account Executive to join our growing sales team. In this role, you will be responsible for managing the full sales cycle, building strong relationships with enterprise clients, and driving revenue growth.

WHAT YOU’LL DO

• Enterprise Sales Execution - Own the full sales cycle from prospecting to closing enterprise-level deals.
• Pipeline Management - Develop and maintain a robust pipeline of enterprise accounts, ensuring consistent deal flow.
• Consultative Selling - Understand client challenges, industry trends, and business goals to position our SaaS solution effectively.
• Relationship Building - Establish and nurture long-term relationships with key stakeholders and decision-makers.
• Strategic Negotiations - Lead complex negotiations, ensuring a win-win outcome for both the client and the company.
• Cross-functional Collaboration - Work closely with Sales Engineering, Customer Success, and Product teams to deliver tailored solutions.
• Revenue Growth - Meet and exceed sales targets, contributing to the company's overall revenue goals.
• Market Insights - Stay informed about industry trends, competitor activity, and market shifts to refine sales strategies.

MUST HAVE

• Experience in enterprise sales, preferably in the SaaS industry.
• Proven track record of consistently meeting or exceeding sales quotas in a B2B environment.
• Large ACV track record
• Strong experience managing complex sales cycles and working with multiple stakeholders.
• Excellent communication, negotiation, and presentation skills.
• Ability to analyze customer needs and align them with the right solutions.
• Experience with CRM tools such as Salesforce, HubSpot, or similar platforms.
• Ability to thrive in a fast-paced, high-growth environment.

WHY JOIN US?

• Join a world-class team of engineers and builders.
• Backed by top investors including a16z, Y Combinator, Base10, Prysm Capital and Eurazeo.
• Have ownership and autonomy of projects and are encouraged to ship.
• Comprehensive Benefits including healthcare, dental, vision coverage.
• Competitive salary + equity in a high-growth startup.

OUR OPERATING PRINCIPLES

Extreme Ownership

We take full responsibility for our work, outcomes, and team success. No excuses, no blame-shifting — if something needs fixing, we own it and make it better. This means stepping up, even when it’s not "your job." If a ball is dropped, we pick it up. If a customer is unhappy, we fix it. If a process is broken, we redesign it. We don’t wait for someone else to solve it — we lead with accountability and expect the same from those around us.

Craftsmanship

Putting care and intention into every task, striving for excellence, and taking deep ownership of the quality and outcome of your work. Craftsmanship means never settling for "just fine." We sweat the details because details compound. Whether it’s a product feature, an internal doc, or a sales call — we treat it as a reflection of our standards. We aim to deliver jaw-dropping customer experiences by being curious, meticulous, and proud of what we build — even when nobody’s watching.

We are "majos"

Be friendly & have fun with your coworkers. Always be genuine & honest, but kind. "Majo" is our way of saying: be a good human. Be approachable, helpful, and warm. We’re building something ambitious, and it’s easier (and more fun) when we enjoy the ride together. We give feedback with kindness, challenge each other with respect, and celebrate wins together without ego.

Urgency with Focus

Create the highest impact in the shortest amount of time. Move fast, but in the right direction. We operate with speed because time is our most limited resource. But speed without focus is chaos. We prioritize ruthlessly, act decisively, and stay aligned. We aim for high leverage: the biggest results from the simplest, smartest actions. We’re running a high-speed marathon — not a sprint with no strategy.

Talent Density and Meritocracy

Hire only people who can raise the average; ‘exceptional performance is the passing grade.’ Ability trumps seniority. We believe the best teams are built on talent density — every hire should raise the bar. We reward contribution, not titles or tenure. We give ownership to those who earn it, and we all hold each other to a high standard. A-players want to work with other A-players — that’s how we win.

First-Principles Thinking

Strip a problem to physics-level facts, ignore industry dogma, rebuild the solution from scratch. We don’t copy-paste solutions. We go back to basics, ask why things are the way they are, and rebuild from the ground up if needed. This mindset pushes us to innovate, challenge stale assumptions, and move faster than incumbents. It’s how we build what others think is impossible.