Sales Development Representative (SDR)

Happyrobot Inc.; New York (NY); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Healthcare benefits

Dental and vision coverage

Equity in a high-growth startup

Ownership & autonomy of projects

Job summary

HappyRobot Inc. is seeking an energetic Sales Development Representative to join our fast-growing team in New York. You will generate and qualify new business opportunities, identifying potential clients and initiating contact to build a robust pipeline.

The role emphasizes outbound prospecting, collaboration with sales and marketing, and hitting monthly KPIs. If you thrive in a tech startup and love fast-paced environments, apply now.

Qualifications

• 1-3 years of experience in sales, business development, or related role.
• Strong written and verbal communication.
• Experience with CRM tools.
• Founder Mindset - willingness to take risks.
• Experience in SaaS or tech startups is a plus.

Responsibilities

• Identify, research, and engage potential clients through outbound prospecting.
• Manage and maintain an organized pipeline of prospects in the CRM.
• Collaborate with sales and marketing to refine messaging and outreach strategies.
• Conduct market research to identify new business opportunities.
• Meet or exceed monthly and quarterly KPIs for outreach, meetings, and opportunities generated.

Skills

Outbound prospecting

CRM experience

Written and verbal communication

Team player

Founder mindset

Tools

CRM systems

Sales automation tools

Job description

About HappyRobot

HappyRobot is the infrastructure for enterprises to build and orchestrate AI workforces. Our AI workers don’t just communicate through voice and email - they make decisions, take action, and run operations autonomously across entire enterprise systems. Born in Y Combinator (S23) and backed by a16z, Base10, Prysm Capital and Eurazeo with over $200M raised, we power critical operations for global enterprises worldwide.

Our platform is battle-tested in the most demanding environments, where AI has real consequences. We started in logistics, built our own voice stack, models, and orchestration layer from the ground up, and are now bringing that infrastructure to every enterprise that runs the real economy. Learn more about our vision in our manifesto.

About the Role

We are looking for a highly motivated Sales Development Representative (SDR) to join our growing team. As an SDR, you will play a key role in driving our company’s growth by generating and qualifying new business opportunities.

What You’ll Do

• Identify, research, and engage potential clients through outbound prospecting.
• Manage and maintain an organized pipeline of prospects in the CRM.
• Collaborate with sales and marketing to refine messaging and outreach strategies.
• Conduct market research to identify new business opportunities.
• Meet or exceed monthly and quarterly KPIs for outreach, meetings, and opportunities generated.

Must have

• 1-3 years of experience in sales, business development, or a related role (preferably in tech).
• Strong communication skills, both written and verbal.
• Experience with CRM tools.
• Highly motivated, goal-oriented, and a team player.
• Founder Mindset - You’re here for a reason and ready to take risks for something unknown.
• Prior experience in SaaS or a tech startup is a plus.

Why join us?

• Join a world-class team of engineers and builders.
• Backed by top investors including a16z, Y Combinator, Base10, Prysm Capital and Eurazeo.
• Have ownership and autonomy of projects and are encouraged to ship.
• Comprehensive Benefits including healthcare, dental, vision coverage.
• Competitive salary + equity in a high-growth startup.

Our Operating Principles

_ Extreme Ownership _

We take full responsibility for our work, outcomes, and team success. No excuses, no blame-shifting — if something needs fixing, we own it and make it better. This means stepping up, even when it’s not “your job.” If a ball is dropped, we pick it up. If a customer is unhappy, we fix it. If a process is broken, we redesign it. We don’t wait for someone else to solve it — we lead with accountability and expect the same from those around us.

_ Craftsmanship _

Putting care and intention into every task, striving for excellence, and taking deep ownership of the quality and outcome of your work. Craftsmanship means never settling for “just fine.” We sweat the details because details compound. Whether it’s a product feature, an internal doc, or a sales call — we treat it as a reflection of our standards. We aim to deliver jaw-dropping customer experiences by being curious, meticulous, and proud of what we build — even when nobody’s watching.

_ We are “majos” _
Be friendly & have fun with your coworkers. Always be genuine & honest, but kind. “Majo” is our way of saying: be a good human. Be approachable, helpful, and warm. We’re building something ambitious, and it’s easier (and more fun) when we enjoy the ride together. We give feedback with kindness, challenge each other with respect, and celebrate wins together without ego.

_ Urgency with Focus _
Create the highest impact in the shortest amount of time. Move fast, but in the right direction. We operate with speed because time is our most limited resource. But speed without focus is chaos. We prioritize ruthlessly, act decisively, and stay aligned. We aim for high leverage: the biggest results from the simplest, smartest actions. We’re running a high-speed marathon — not a sprint with no strategy.

_ Talent Density and Meritocracy _
Hire only people who can raise the average; ‘exceptional performance is the passing grade.’ Ability trumps seniority. We believe the best teams are built on talent density — every hire should raise the bar. We reward contribution, not titles or tenure. We give ownership to those who earn it, and we all hold each other to a high standard. A-players want to work with other A-players — that’s how we win.

_ First-Principles Thinking _
Strip a problem to physics-level facts, ignore industry dogma, rebuild the solution from scratch. We don’t copy-paste solutions. We go back to basics, ask why things are the way they are, and rebuild from the ground up if needed. This mindset pushes us to innovate, challenge stale assumptions, and move faster than incumbents. It’s how we build what others think is impossible.