Story Land - Ride Maintenance Technician (Full Time)

Splish Splash Water Park; Bartlett (NH); On-site; USD 45,000 - 60,000; Full time

Job summary

Story Land in Bartlett, NH, is seeking a full-time Ride Maintenance Technician to ensure safe operation of roller coasters and attractions. You will perform preventative maintenance, diagnose mechanical issues, and complete repairs per manufacturer specifications.

Strong mechanical aptitude and ability to read manuals are required; fluent English and a valid driver’s license are essential for this role.

Qualifications

• High School diploma or GED or equivalent.
• 1–2 years maintenance or mechanics experience preferred.
• Experience on roller coasters or rides is a plus.
• Ability to read and interpret ride maintenance manuals and blueprints.

Responsibilities

• Conduct daily pre-opening inspections of attractions.
• Diagnose and repair mechanical issues.
• Respond to trouble calls with urgency.
• Maintain the park property in a clean, safe manner.
• Perform repairs per manufacturers’ requirements and specs.
• Perform preventative maintenance tasks (painting, housekeeping, basic carpentry, electrical) as needed.
• Schedule repairs and installation of machines and tools to minimize downtime.
• Use PPE and keep storage areas clean and organized.
• Report issues to park leadership as needed.

Skills

Mechanical aptitude

Reading English

Manual dexterity

Problem solving

Education

High School diploma or GED

Tools

Hand tools

Power tools

Blueprints

Job description

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with over 40 leading attractions and immersive experiences that reach audiences worldwide.

While each brand offers something unique,all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating®. Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality.

As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.

Roles & Responsibilities:

The Rides Maintenance Technician is responsible for the modification, repair, and refurbishment of equipment and facilities of a designated set of amusement rides or devices. Maintenance completes preventative maintenance, testing rides, adjusting controls, diagnosing issues, and repairing system malfunctions as they occur.

This position plays an integral role in ensuring the safe and continuous operation of park rides and attractions, which, in turn, strengthens guest satisfaction.

We are currently looking for a:

Story Land - Ride Maintenance Technician (Full Time)

Rides Maintenance Technician

The Rides Maintenance Technician is responsible for the modification, repair, and refurbishment of equipment and facilities of a designated set of amusement rides or devices. Maintenance completes preventative maintenance, testing rides, adjusting controls, diagnosing issues, and repairing system malfunctions as they occur.

This position plays an integral role in ensuring the safe and continuous operation of park rides and attractions, which, in turn, strengthens guest satisfaction.

Job Duties & Responsibilities:

• Conduct daily pre-opening inspections of attractions and property.




• Ability to diagnose and correct mechanical issues.




• Respond to trouble calls with a sense of urgency.




• Maintain the property in a clean, presentable, and safe manner.




• Perform repairs and service as directed by the manufacturers’ requirements and specifications.




• Perform preventative maintenance such as painting, battery replacement, smoke detector checks, HVAC Cleaning, door/ lock repair, plumbing, cleaning, painting, drywall repair, basic carpentry, electrical repairs, and various other issues that arise




• Schedules repair, maintenance, and installation of machines, tools, and equipment to ensure continuous production operations.




• Utilize the proper PPE, depending on the nature of the job.




• Maintains all storage areas, shops, and mechanical areas in a clean, safe, organized, and secure manner




• Complete repair work orders in a timely manner.




• Keep the maintenance and park leaders fully informed of any corrective issues needed.




• All other duties assigned by leadership.

Education and Experience:

• High School diploma, GED, or equivalent; Equivalent work experience will also be considered




• 1-2 years previous work experience in maintenance or mechanics highly desired.




• Previous work experience performing maintenance on roller coasters, amusement rides, or other attractions desired but not required

Language:

Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.

Requirements:

• Must be at least 18 years of age to comply with [State] Child Labor Laws




• Ability to work flexible schedule, including evenings, weekends, and holidays, open to close




• Must possess a valid driver’s license and a good driving record




• Must possess strong mechanical aptitude and ability to utilize a variety of hand and power tools in a safe and effective manner




• Must possess proficient knowledge of mechanical, electrical, hydraulics, pneumatics, welding, and small combustion engine repair




• Ability to tear down and correctly reassemble machines, equipment or devices




• Ability to read and comprehend ride maintenance manuals, blueprints, and technical drawings




• Familiarity and experience with theme park ride mechanics a plus




• Familiarity with state and local codes as they relate to theme park attractions




• Must provide own tools including but not limited to screwdrivers, hammers, pry bars, punches, wrenches, standard socket set up to 1 inch, and metric socket set up to 24mm.

Physical Requirements:

• Ability to stand, walk, stoop, twist, kneel, bend, climb, or squat for long periods of time




• Ability to remain on feet for majority of the workday




• Ability to carry, push, pull, lift, and hold objects weighing 75 pounds or more




• Ability to work in all non-conventional areas of the property, including in confined spaces or above ground-level, on scaffolds, ladders, and manlifts




• Ability to consistently use hands to grasp, control, move objects/tools




• Ability to see differences between colors and brightness




• Ability to see details of objects that are more than a few feet away

Working Conditions:

• Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions




• Subject to constant repetitive motion, high noise levels, vibrations, motorized equipment, and exposure to various chemicals and greases




• Subject to bloodborne pathogens; Proper PPE is required in these situations.




• Subject to working at significant heights greater than 100 feet