Job Description
Posted Tuesday, August 25, 2026 at 7:00 AM | Expires Saturday, October 31, 2026 at 6:59 AM
dnata is one of the world’s largest air services providers. Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 127 airports. Offering ground handling, cargo, travel, and flight catering services in 35 countries across six continents, dnata is a trusted partner for over 300 airline customers around the world. Each day, the company handles over 1,900 flights, moves over 8,500 tons of cargo, books over 16,000 hotel stays, and uplifts over 320,000 meals.
What We Offer
Comprehensive Benefits Package:
Full-time employees are eligible for 401(k) and healthcare benefits including Medical, Dental & Vision
Complimentary Daily Meals:
Enjoy FREE breakfast, lunch, and dinner during your shift
Our Mission:
- To be the word's most admired air and travel provider
Our Core Values:
- We Are Safe
- We Are Future Thinkers
- We Play To Win
- We Respect Everyone and Work As A Team
The Storeroom Lead serves as a senior-level member of the Supply Chain team, providing advanced operational support for receiving, inventory control, and storeroom functions while performing all essential duties of the Receiving Clerk position. This role is responsible for ensuring the accurate receipt, storage, movement, and documentation of food, beverage, and operational supplies in accordance with dnata Catering’s quality, food safety, and inventory control standards. The Storeroom Lead acts as a technical resource for receiving and inventory processes, supports inventory accuracy through routine audits and cycle counts, assists with employee onboarding and procedural training, and collaborates closely with the Storeroom Supervisor to promote efficient daily operations. This position does not have supervisory or disciplinary responsibilities.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Receiving Operations
- Receive, inspect, and verify incoming deliveries against purchase orders for accuracy, quality, quantity, expiration dates, and temperature requirements.
- Identify and document damaged, missing, or incorrect shipments and communicate discrepancies promptly to the Storeroom Supervisor.
- Accurately complete receiving documentation and inventory transactions within inventory management systems.
- Ensure all incoming products meet dnata quality and food safety standards before acceptance.
Inventory Control
- Perform advanced inventory transactions and maintain accurate inventory records.
- Assist with cycle counts, physical inventories, inventory reconciliation, and stock verification.
- Monitor inventory levels and report shortages, overages, damaged goods, or obsolete inventory.
- Ensure proper stock rotation utilizing FIFO (First In, First Out) and FEFO (First Expired, First Out) inventory practices.
- Verify products are stored correctly within refrigerated, frozen, and dry storage areas.
Storeroom Operations
- Accurately fulfill requisitions for production departments and airline customers in a timely manner.
- Assist with airline oven packing and special customer requests as operational needs require.
- Break down deliveries, organize inventory, and replenish stock locations.
- Maintain clean, organized, and inspection-ready receiving and storage areas.
- Assist kitchen and production teams by providing requested inventory promptly.
Operational Support
- Serve as a knowledgeable resource regarding receiving procedures, inventory processes, product locations, and storeroom operations.
- Support onboarding by demonstrating established receiving and inventory procedures to newly hired employees.
- Assist with maintaining accurate receiving records and inventory documentation.
- Report equipment issues, inventory discrepancies, product quality concerns, and operational challenges to the Storeroom Supervisor.
- Support departmental initiatives focused on improving inventory accuracy, organization, and operational efficiency.
Food Safety & Compliance
- Comply with all HACCP, GMP, FDA, USDA, TSA, OSHA, and dnata food safety and sanitation policies.
- Maintain proper product handling, storage, labeling, temperature control, and sanitation practices.
- Assist with internal audits, customer inspections, and regulatory compliance activities.
- Immediately report any food safety or quality concerns.
Safety
- Follow all company safety policies and procedures.
- Safely operate pallet jacks, hand trucks, lifts, and other warehouse equipment.
- Maintain a safe and organized work environment.
- Report unsafe conditions, damaged equipment, or workplace hazards immediately.
Other Duties
Perform all Receiving Clerk responsibilities as operational needs require. Additional duties as assigned by management.
EDUCATION
High School Diploma or GED required. Minimum of three (3) years of receiving, warehouse, inventory control, or food service storeroom experience. Experience within airline catering, food manufacturing, hospitality, warehouse distribution, or high-volume production environments preferred. Experience using ERP or inventory management systems preferred.
QUALIFICATIONS
- Thorough understanding of receiving, inventory control, warehouse operations, and material handling practices.
- Working knowledge of FIFO and FEFO inventory management principles.
- Proficiency with Microsoft Excel, Word, and Outlook.
- Experience with ERP or inventory management software.
- Strong organizational, analytical, and problem-solving skills.
- Excellent attention to detail and accuracy.
- Effective verbal and written communication skills.
- Ability to prioritize multiple tasks in a fast-paced environment.
- Ability to work collaboratively with cross-functional teams.
- Ability to read, write, and communicate effectively in English.
- Basic mathematical skills including addition, subtraction, multiplication, and division.
- Ability to work flexible schedules including weekends, holidays, overtime, and varying shifts.
We believe that diversity and inclusion are fundamental to creating a strong workplace and community. At dnata, we’re proud that our workforce is as diverse as the customers we serve. And we’re committed to nurturing your talent with mentoring, volunteer and professional development opportunities. We welcome everyone. Our employee resource groups are one of the many ways we champion diversity and inclusion at dnata. This position is not eligible for employment visa sponsorship. Applicants must be legally authorized to work in the United States at the time of application and throughout their employment without current or future sponsorship from dnata Catering USA.
Notice Regarding Background Checks (State Law Disclosures)
dnata Catering may obtain consumer reports and/or investigative consumer reports about applicants or employees for employment purposes, in accordance with the Fair Credit Reporting Act (15 U.S.C. § 1681 et seq.) and applicable state laws.
- California: Pursuant to the California Investigative Consumer Reporting Agencies Act (Cal. Civ. Code § 1786 et seq.), dnata Catering may obtain an investigative consumer report that may include information regarding your character, general reputation, personal characteristics, or mode of living. You have the right to request a copy of any report obtained.
- New York: In accordance with Article 23-A of the New York Correction Law and the New York Human Rights Law, background checks will be conducted only as permitted by law, and any employment decision based on criminal history will follow required legal standards and notice requirements.
- Massachusetts: Pursuant to the Massachusetts Consumer Reporting Act (M.G.L. c. 93, § 52 et seq.) and the Massachusetts CORI statute (M.G.L. c. 6, § 172), dnata Catering may obtain a consumer report or criminal offender record information for employment purposes, consistent with state law. Applicants may request a copy of any report obtained.
- New Jersey: In accordance with the New Jersey Opportunity to Compete Act (N.J.S.A. 34:6B-11 et seq.) and applicable consumer reporting laws, background checks will be conducted only as permitted by law, and applicants will receive required notices and rights regarding any consumer report obtained.
- Texas: Background checks may be conducted in accordance with applicable Texas law and the Fair Credit Reporting Act. Applicants will receive required disclosures and authorizations prior to any consumer report being obtained.
- Tennessee: Background checks may be conducted in accordance with applicable Tennessee law and the Fair Credit Reporting Act. Applicants will receive required disclosures and authorizations prior to any consumer report being obtained.