Store Trainer

Brookshire Grocery Company; Gladewater (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Comprehensive medical, vision, dental, and prescription coverage

Paid time off

401(k) plan with company contribution

Exclusive employee discounts

Scholarships and educational support

Access to outdoor recreation area

Job summary

Brookshire Grocery Company in Gladewater, Texas is seeking a dedicated team member to coordinate training and develop partners. This role includes working closely with retail management to nurture a competent workforce, ensuring partners adhere to training guidelines and report their progress effectively.

The ideal candidate will have strong organizational skills, a high school diploma or GED, and relevant certifications. As a partner in this growing retail environment, you will impact the customer shopping experience positively while upholding company standards.

Qualifications

• Must be detail-oriented and able to evaluate partner performance.
• Experience in retail or related fields with a focus on safety.
• Ability to perform basic Microsoft Office functions.

Responsibilities

• Train and develop retail partners according to company guidelines.
• On-board new hires and ensure compliance to policies.
• Monitor training progress and suggest improvements to procedures.

Skills

Intermediate understanding of Company checkout policies and procedures

Strong organizational and time management skills

Ability to motivate others and work well with a team

Ability to communicate effectively with customers and partners

Education

High school Diploma or GED

Health Insurance Portability and Accountability Act (HIPAA) certification

Food Handler certification

TABC/LACT/AATC certification where applicable

Job description

Benefits

• Wellness that works for you: Comprehensive medical, vision, dental, and prescription coverage.
• Flexibility and freedom: Paid time off to relax, recharge, and enjoy life.
• Ownership that empowers: 401(k) plan to help you build a solid future that the Company contributes to.
• Savings for your lifestyle: Exclusive employee discounts on the things you need most.
• Investing in your dreams: Scholarships and educational support to fuel your growth.
• Adventure awaits: Access to a 205-acre outdoor recreation area for unwinding, connecting, and having fun.

Job Summary

Coordinates with retail management to train and develop partners. Works closely with front‑end partners to ensure training guidelines are being followed. Monitors and reports partner progress to management and makes recommendations regarding training opportunities.

Essential Duties And Responsibilities

• Works in conjunction with upper management to train and develop partners.
• Conducts retail partner on‑boarding and introduces new hires to Company policies, procedures, people, and culture.
• Collaborates with retail management to identify partners in need of training and to ensure all necessary training modules are completed. Remains current on Company policies, procedures, business initiatives, and technologies.
• Receives teaching materials from corporate and conducts training sessions covering a wide variety of areas such as on‑the‑job training, refresher training, etc.
• Reports progress of partners during training periods to management.
• Assists partners with problems concerning position‑specific tasks by providing suggestions to management to improve work procedures.
• Works with front‑end partners to provide a friendly and customer‑service‑oriented attitude by making on‑the‑spot corrections as needed. Ensures the store is presentable for the customer shopping experience.
• Maintains clean, safe, and sanitary working and shopping environment by adhering to Company safety procedures.

Knowledge, Skills And Abilities

• Intermediate understanding of Company checkout policies and procedures.
• Intermediate knowledge and compliance of state laws regarding the sale of alcohol, tobacco, and lottery, as applicable.
• Intermediate knowledge of anti‑money laundering and other government regulations relating to monetary transactions.
• Strong organizational and time management skills required.
• Ability to motivate others and work well with a team.
• Must be detail‑oriented.
• Ability to evaluate partner performance and make corrections as needed, in a tactful manner.
• Ability to learn new processes and transfer knowledge to others.
• Ability to perform basic Microsoft Office functions.
• Ability to maintain confidentiality regarding sensitive information.
• Ability to effectively communicate (in written and verbal form) with customers and partners.
• Ability to work flexible schedules including nights, weekends and holidays.
• Must be attentive to potential hazards and remedy or place appropriate warning signs or devices around or near the hazard as soon as is reasonably possible.
• Must report any potential hazards that cannot be immediately remedied to a supervisor.

Education, Experience And Qualifications

• High school Diploma or GED and one or more years of related experience required.
• Health Insurance Portability and Accountability Act (HIPAA) certification required.
• Food Handler certification required.
• TABC/LACT/AATC certification required where applicable.
• Partners must be 21 years of age or older to drive for Company business in accordance with the BGC Business Driver Policy.

Physical Demands

• Continuously required to use close vision, distance vision, depth perception or the ability to focus.
• Frequently required to talk and hear.
• Frequently required to use hands for reaching, touching or handling.
• Frequently required to use fine finger movements (ex. sorting and typing).
• Frequently required to sit for long periods of time.
• Occasionally required to push, pull, maneuver or lift objects up to 40 lbs.
• Occasionally required to bend, kneel or squat.
• Occasionally required to stand or walk.
• Attendance at work is required.

Work Context And Environment

• Work is generally performed in a retail store.
• Occasionally exposed to extreme cold conditions (non‑weather).
• Occasionally exposed to extreme heat conditions (non‑weather).
• Occasionally exposed to wet, slippery or damp conditions.
• Quiet to moderate noise level.

Equal Employment Opportunity

Brookshire Grocery Company strives to provide a safe, drug and alcohol‑free environment for its partners and customers. The Company is an Equal Opportunity Employer and makes employment decisions without regard to race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, age, disability, genetic information or military status and any other trait protected by law.