Store Team Member

Academy Sports + Outdoors; Virginia Beach (VA); On-site; USD 25,000 - 40,000; Part time

Job summary

Ein etabliertes Unternehmen sucht engagierte Teammitglieder, die eine Leidenschaft für Sport und Outdoor-Aktivitäten haben. In dieser spannenden Rolle sind Sie für den Kundenservice verantwortlich und helfen dabei, das Einkaufserlebnis für Kunden zu verbessern. Sie werden Teil eines dynamischen Teams, das sich der Förderung einer positiven und einladenden Atmosphäre verschrieben hat. Wenn Sie gerne mit Menschen arbeiten und eine Begeisterung für Outdoor-Aktivitäten mitbringen, ist dies die perfekte Gelegenheit für Sie, Ihre Fähigkeiten in einem inspirierenden Umfeld einzubringen.

Qualifications

• Vorherige verwandte Berufserfahrung bevorzugt.
• Kenntnisse in der Bedienung von POS-Ausrüstung sind wichtig.

Responsibilities

• Sicherstellung eines schnellen und freundlichen Kundenservice.
• Helfen Sie Kunden bei der Navigation durch das Produktangebot.

Skills

Kundenservice-Orientierung

Kommunikationsfähigkeiten

Problemlösungsfähigkeiten

Organisation und Detailgenauigkeit

Kenntnisse in der Bestandssoftware

Kenntnisse in grundlegenden Handwerkzeugen

Bilingualität

Education

High School Diplom oder GED

Associate oder Bachelor in Strafjustiz

Tools

POS-Ausrüstung

Symbol

Job description

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.

At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Our Store Team Members are an essential part of customer service in any Academy store. They are responsible for ensuring fast, friendly customer service, helping customers navigate the wide range of products, and impacting customer satisfaction, store profitability, and Academy's Mission.

Job Description:

Click the link(s) below to see each individual position's full job description:

• Sales Team Member Positions:
• Outdoor Enthusiast
• Sales Team Member Apparel
• Sales Team Member Fishing and Hunting
• Sales Team Member Footwear
• Sales Team Member Sports
• Store Cashier
• Brand Specialist

• Logistics/Merchandising/Operations Positions:
• Asset Protection Team Member
• Custodian
• Inventory Control Team Member
• Merchandising Team Member
• Receiving Team Member

Education:

• High school diploma or GED preferred.
• Associates or Bachelor's in Criminal Justice preferred (Asset Protection Team Member only).

Work Experiences:

• Previous related work experience preferred.
• Operating POS equipment, symbol, and telephone preferred (Cashier only).
• In-direct support of people and processes to drive operational excellence and sales targets (Cashier only).
• 4+ years of personal experience with outdoor hobbies, interests, and skills; fishing and hunting experience preferred (Outdoor Enthusiast only).
• CPR and First Responder certification is a plus (Asset Protection Team Member only).
• Loss Prevention or Criminal Justice background is a plus (Asset Protection Team Member only).

Skills:

• Excellent customer service orientation.
• Ability to connect, build rapport, and engage with customers who share interests in sports and outdoor pursuits; bilingual skills a plus.
• Effective problem solving and communication skills.
• Ability to manage multiple tasks with organization and attention to detail.
• Ability to read, interpret, and follow safety rules, operation instructions, and manuals.
• Proficiency with basic math and applying instructions in various formats.
• Operate and teach others to use POS equipment, symbol, and telephone (Cashier only).
• Ability to write routine reports and correspondence (Cashier only).
• Knowledge of inventory software and order processing systems (Cashier only).
• Passionate about outdoor hobbies such as fishing, hunting, shooting, and camping (Outdoor Enthusiast only).
• Must meet federal and state requirements for firearm transactions (Fishing and Hunting Sales Team Member only).
• Must qualify for and maintain FOID card (Illinois only, Fishing and Hunting Sales Team Member only).
• Proficiency with basic hand tools and cleaning equipment.
• Provide prompt, friendly customer service.
• Knowledge of emergency response procedures.
• Strong situational awareness and observation skills.

Responsibilities:

Refer to the detailed job description for specific responsibilities.

Physical Requirements & Attendance:

• Flexible schedules including nights, weekends, and holidays as needed.
• Good hearing and vision to perform duties.
• Adhere to work hours, policies, and rules.
• Ability to walk, reach, talk, sit, climb, balance, stoop, kneel, crouch, push, and pull as required.
• Lift up to 10 pounds constantly and up to 60 pounds occasionally.
• Stand, handle, and use hands and fingers repeatedly.
• Vision abilities include close, distance, peripheral, and depth perception, and focus adjustment.

Part-time employment opportunity.

Equal Employment Opportunity:

Academy is an Equal Opportunity Employer and does not discriminate based on race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other protected category.