Store Team Member

Academy Sports + Outdoors; Texarkana (TX); On-site; USD 25,000 - 35,000; Part time

Job summary

Ein etabliertes Unternehmen sucht engagierte Teammitglieder, die eine Leidenschaft für Sport und Outdoor-Aktivitäten haben. In dieser Rolle sind Sie für den Kundenservice verantwortlich und helfen den Kunden, sich in einem breiten Produktsortiment zurechtzufinden. Sie werden Teil eines dynamischen Teams, das sich für die Zufriedenheit der Kunden und den Erfolg des Unternehmens einsetzt. Flexible Arbeitszeiten und ein unterstützendes Arbeitsumfeld machen diese Position zu einer großartigen Gelegenheit für alle, die gerne im Einzelhandel arbeiten und ihre Begeisterung für Outdoor-Aktivitäten teilen möchten.

Qualifications

• Erfahrung im Kundenservice und im Umgang mit POS-Systemen.
• Leidenschaft für Outdoor-Aktivitäten wie Angeln und Jagen.

Responsibilities

• Sicherstellung eines schnellen und freundlichen Kundenservice.
• Unterstützung bei der Navigation durch das Produktangebot.

Skills

Kundenservice

Problemlösungsfähigkeiten

Kommunikationsfähigkeiten

Organisationsfähigkeiten

Mathematische Fähigkeiten

Kenntnisse in POS-Systemen

Leidenschaft für Outdoor-Aktivitäten

Education

High School Diploma oder GED

Associate oder Bachelor in Strafjustiz

Tools

POS-Systeme

Inventarsoftware

Job description

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.

At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Our Store Team Members are an essential part of customer service in any Academy store. They are responsible for ensuring fast, friendly customer service, helping customers navigate the wide range of products, and impacting customer satisfaction, store profitability, and our mission.

Job Description:

Click the link(s) below to see each position's full job description:

Sales Team Member Positions:

• Outdoor Enthusiast
• Sales Team Member Apparel
• Sales Team Member Fishing and Hunting
• Sales Team Member Footwear
• Sales Team Member Sports
• Store Cashier

Logistics/Merchandising/Operations Positions:

• Asset Protection Team Member
• Custodian
• Inventory Control Team Member
• Merchandising Team Member
• Receiving Team Member

Education:

• High school diploma or GED preferred.
• Associates or Bachelor's in Criminal Justice preferred (Asset Protection Team Member Only).

Work Experiences:

• Previous related work experience preferred.
• Operating POS equipment, symbol, and telephone preferred (Cashier Only).
• In-direct support of people and processes to drive operational excellence and sales targets (Cashier Only).
• 4+ years of outdoor hobbies, interests, and skills; fishing and hunting experience preferred (Outdoor Enthusiast Only).
• CPR and First Responder certification is a plus (Asset Protection Team Member Only).
• Loss Prevention or Criminal Justice background is a plus (Asset Protection Team Member Only).

Skills:

• Excellent customer service orientation.
• Ability to connect, build rapport, and engage with customers, especially those interested in sports and outdoor pursuits; bilingual is a plus.
• Effective problem solving and communication skills.
• Ability to handle multiple tasks with organizational skills and attention to detail.
• Ability to read, interpret, and follow safety and operational documents.
• Proficiency with basic math and understanding instructions in various forms.
• Operate and coach others on POS equipment, symbol, and telephone (Cashier Only).
• Write routine reports and correspondence (Cashier Only).
• Knowledge of inventory software and order processing systems (Cashier Only).
• Passionate about outdoor hobbies, interests, and skills such as fishing, hunting, shooting, and camping (Outdoor Enthusiast Only).
• Must meet federal and state requirements for firearm transactions (Fishing and Hunting Sales Team Member Only).
• Must qualify for FOID card (Illinois only, Fishing and Hunting Sales Team Member Only).
• Proficiency with basic hand tools and cleaning equipment.
• Provide prompt, friendly service to all team members and customers.
• Knowledge of emergency response procedures.
• Strong situational awareness and observation skills.

Responsibilities:

• Refer to detailed job descriptions for specific responsibilities.

Physical Requirements & Attendance:

• Flexible schedules including nights, weekends, and holidays.
• Ability to hear and see adequately to perform duties.
• Adherence to work hours, policies, and rules.
• Frequent walking, reaching, and talking.
• Occasional sitting, climbing, balancing, stooping, kneeling, crouching, pushing, and pulling.
• Constantly lift up to 10 pounds; occasionally lift up to 60 pounds.
• Stand, handle, and use fingers repetitively.
• Specific vision abilities required include close, distance, peripheral, depth perception, and focus adjustment.

Part-time position.

Equal Employment Opportunity:

Academy is an Equal Opportunity Employer and does not discriminate based on race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other protected category.