Store Team Member

Academy Sports + Outdoors; Rome (GA); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading sports retail company is seeking part-time Sales Team Members who excel in customer service and share a passion for sports and outdoor activities. Responsibilities include assisting customers, providing product recommendations, and maintaining store standards. Candidates should possess strong communication skills and be able to work flexible hours.

Qualifications

• Ability to connect with customers interested in sports.
• Previous related work experience preferred.
• Willingness to work flexible hours including nights and weekends.

Responsibilities

• Deliver fast and friendly customer service.
• Assist customers in navigating products.
• Meet sales targets while ensuring customer satisfaction.

Skills

Customer service orientation

Problem solving

Communication

Organizational skills

Basic math proficiency

Education

High school diploma or GED preferred

Associates or Bachelor's in Criminal Justice (Asset Protection Team Member)

Job description

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.

At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Our Store Team Members are an essential part of customer service in any Academy store. They are responsible for ensuring fast, friendly customer service, helping customers navigate the variety of choices Academy offers, and impacting customer satisfaction, store profitability, and Academy's Mission.

Job Description:

Click the link(s) below to see each position's full job description:

Sales Team Member Positions:

• Outdoor Enthusiast
• Sales Team Member Apparel
• Sales Team Member Fishing and Hunting
• Sales Team Member Footwear
• Sales Team Member Sports
• Store Cashier
• Brand Specialist

Logistics/Merchandising/Operations Positions:

• Asset Protection Team Member
• Custodian
• Inventory Control Team Member
• Merchandising Team Member
• Receiving Team Member

Education:

• High school diploma or GED preferred.
• Associates or Bachelor's in Criminal Justice preferred (Asset Protection Team Member only).

Work Experiences:

• Previous related work experience preferred.
• Operating POS equipment, symbol, and telephone preferred (Cashier only).
• In-direct support of people and processes to drive operational excellence and sales targets (Cashier only).
• 4+ years of outdoor hobbies, interests, and skills; fishing and hunting experience preferred (Outdoor Enthusiast only).
• CPR and First Responder certification is a plus (Asset Protection Team Member only).
• Loss Prevention or Criminal Justice background is a plus (Asset Protection Team Member only).

Skills:

• Excellent customer service orientation.
• Ability to connect, build rapport, and engage with customers, especially those interested in sports and outdoor pursuits; bilingual skills are a plus.
• Effective problem solving and communication skills.
• Ability to manage multiple tasks with organizational skills and attention to detail.
• Ability to interpret safety rules, operation instructions, plan-o-grams, and manuals.
• Proficiency in basic math and applying instructions from various formats.
• Operate and teach others how to use POS equipment, symbol, and telephone (Cashier only).
• Ability to write routine reports and correspondence (Cashier only).
• Knowledge of inventory software and order processing systems (Cashier only).
• Passionate about outdoor hobbies such as fishing, hunting, shooting, and camping (Outdoor Enthusiast only).
• Must meet federal and state requirements for firearm transactions (Fishing and Hunting Sales Team Member only).
• Must qualify for and maintain FOID card (Illinois only, Fishing and Hunting Sales Team Member only).
• Proficiency with basic hand tools and cleaning equipment.
• Provide prompt, friendly service to all customers and team members.
• Knowledge of emergency response procedures.
• Strong situational awareness and observation skills.

Responsibilities:

Please see the detailed job description for more information.

Physical Requirements & Attendance:

• Flexible schedules including nights, weekends, and holidays as needed.
• Acceptable hearing and vision to perform duties.
• Adherence to work hours, policies, and rules.
• Ability to walk, reach, talk, sit, climb, balance, stoop, kneel, crouch, push, and pull as required.
• Lift up to 10 pounds constantly and up to 60 pounds occasionally.
• Stand, handle, and use repetitive motions frequently.
• Specific vision abilities required include close, distance, peripheral, depth perception, and focus adjustment.

Part-time position.

Equal Employment Opportunity:

Academy is an Equal Opportunity Employer and does not discriminate based on race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other protected category.