Store Team Member

Academy Sports + Outdoors; Paducah (KY); On-site; USD 25,000 - 35,000; Part time

Job summary

Ein innovatives Unternehmen sucht engagierte Store Team Members, die eine Leidenschaft für Sport und Outdoor-Aktivitäten haben. Diese Rolle ist entscheidend für den Kundenservice und erfordert die Fähigkeit, Kunden zu unterstützen und ihre Zufriedenheit zu gewährleisten. Die Position bietet die Möglichkeit, in einem dynamischen Umfeld zu arbeiten, in dem Teamarbeit und persönliches Wachstum gefördert werden. Wenn Sie gerne mit Menschen arbeiten und ein Interesse an Outdoor-Aktivitäten haben, könnte dies die perfekte Gelegenheit für Sie sein, Teil eines motivierten Teams zu werden.

Qualifications

• Erfahrung im Kundenservice und Umgang mit POS-Systemen.
• Leidenschaft für Outdoor-Aktivitäten wie Angeln und Jagen.

Responsibilities

• Sicherstellen eines schnellen und freundlichen Kundenservices.
• Helfen von Kunden bei der Navigation durch das Produktangebot.

Skills

Kundenservice

Problem-solving

Kommunikationsfähigkeiten

Organisationsfähigkeiten

Mathematische Fähigkeiten

Kenntnisse in POS-Systemen

Leidenschaft für Outdoor-Aktivitäten

Bilingual Skills

Education

High School Diploma oder GED

Associate oder Bachelor in Criminal Justice

Tools

POS-Systeme

Inventarsoftware

Job description

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.

At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Our Store Team Members are an essential part of customer service in any Academy store. They are responsible for ensuring fast, friendly customer service, helping customers navigate the wide range of products, and impacting customer satisfaction, store profitability, and Academy's Mission.

Job Description:

Click the link(s) below to see each position's full job description:

Sales Team Member Positions:

• Outdoor Enthusiast
• Sales Team Member Apparel
• Sales Team Member Fishing and Hunting
• Sales Team Member Footwear
• Sales Team Member Sports
• Store Cashier

Logistics/Merchandising/Operations Positions:

• Asset Protection Team Member
• Custodian
• Inventory Control Team Member
• Merchandising Team Member
• Receiving Team Member

Education:

• High school diploma or GED preferred.
• Associates or Bachelor's in Criminal Justice preferred (Asset Protection Team Member only).

Work Experiences:

• Previous related work experience preferred.
• Experience operating POS equipment, symbol, and telephone preferred (Cashier only).
• Experience supporting people and processes to drive operational excellence and sales targets (Cashier only).
• 4+ years of outdoor hobbies, interests, and skills; fishing and hunting experience preferred (Outdoor Enthusiast only).
• CPR and First Responder certification is a plus (Asset Protection Team Member only).
• Loss Prevention or Criminal Justice background is a plus (Asset Protection Team Member only).

Skills:

• Excellent customer service skills.
• Ability to connect, build rapport, and engage with customers interested in sports and outdoor pursuits; bilingual skills are a plus.
• Effective problem-solving and communication skills.
• Ability to manage multiple tasks with strong organizational skills.
• Ability to read and follow safety rules, instructions, and manuals.
• Proficiency in basic math and understanding instructions in various formats.
• Operate and coach others on POS equipment, symbol, and telephone (Cashier only).
• Ability to write routine reports and correspondence (Cashier only).
• Knowledge of inventory software and order processing systems (Cashier only).
• Passion for outdoor hobbies such as fishing, hunting, shooting, and camping (Outdoor Enthusiast only).
• Must meet legal requirements for firearms transactions and FOID card (Fishing and Hunting Sales Team Member only).
• Proficiency with basic hand tools and cleaning equipment.
• Provide prompt, friendly customer service.
• Knowledge of emergency response procedures.
• Strong situational awareness and observation skills.

Responsibilities:

Refer to detailed job descriptions for specific responsibilities.

Physical Requirements & Attendance:

• Flexible schedule including nights, weekends, and holidays.
• Good hearing and vision to perform duties.
• Adherence to work hours, policies, and rules.
• Ability to walk, reach, talk, sit, climb, balance, stoop, kneel, crouch, push, and pull.
• Lift up to 10 pounds constantly and up to 60 pounds occasionally.
• Stand, handle, and use fingers repetitively.
• Vision abilities include close, distance, peripheral, depth perception, and focus adjustment.

Part-time position.

Equal Employment Opportunity:

Academy is an Equal Opportunity Employer and does not discriminate based on race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other protected category.