Store Team Member

Academy Sports + Outdoors; Melbourne (FL); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking enthusiastic team members who are passionate about sports and the outdoors. This role offers an exciting opportunity to contribute to a dynamic team focused on delivering exceptional customer service. You will engage with customers, ensuring they have a positive shopping experience while showcasing your knowledge of outdoor activities. Flexible schedules, a supportive work environment, and opportunities for growth await you. If you love the outdoors and enjoy helping others, this position is perfect for you!

Qualifications

• High school diploma or GED preferred for all positions.
• Associates or Bachelor's in Criminal Justice preferred for Asset Protection.

Responsibilities

• Deliver excellent customer service and guide customers through products.
• Support operational excellence and sales targets as a cashier.

Skills

Excellent customer service skills

Effective problem-solving skills

Ability to multitask

Bilingual abilities

Knowledge of outdoor hobbies

Proficient in using basic hand tools

Strong situational awareness

Education

High school diploma or GED

Associates or Bachelor's in Criminal Justice

Tools

POS equipment

Inventory software

Job description

Join Our Team at Academy Sports + Outdoors

We pride ourselves on creating a workplace environment that values hard work, commitment, and growth. Our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Our Store Team Members are vital to delivering excellent customer service in any Academy store. They are responsible for ensuring fast, friendly service, guiding customers through our extensive product offerings, and positively impacting customer satisfaction, store profitability, and our mission.

Job Descriptions

Click the links below for full job descriptions of each position:

• Sales Team Member Positions:
• Outdoor Enthusiast
• Sales Team Member Apparel
• Sales Team Member Fishing and Hunting
• Sales Team Member Footwear
• Sales Team Member Sports
• Store Cashier
• Logistics/Merchandising/Operations Positions:
• Asset Protection Team Member
• Custodian
• Inventory Control Team Member
• Merchandising Team Member
• Receiving Team Member

Qualifications

Education

• High school diploma or GED preferred.
• Associates or Bachelor's in Criminal Justice preferred (Asset Protection Team Member only).

Work Experience

• Previous related work experience preferred.
• Experience operating POS equipment, symbol, and telephone preferred (Cashier only).
• Experience supporting operational excellence and sales targets (Cashier only).
• 4+ years of outdoor hobbies, interests, and skills; fishing and hunting experience preferred (Outdoor Enthusiast only).
• CPR and First Responder certification is a plus (Asset Protection Team Member only).
• Loss Prevention or Criminal Justice background is a plus (Asset Protection Team Member only).

Skills

• Excellent customer service skills.
• Ability to connect and build rapport with customers, including bilingual abilities as a plus.
• Effective problem-solving and communication skills.
• Ability to multitask with strong organizational skills.
• Ability to read and follow safety and operational documents.
• Proficiency with basic math and understanding written and oral instructions.
• Operate POS, symbol, and telephone equipment (Cashier only).
• Ability to write routine reports and use inventory software (Cashier only).
• Passion and knowledge in outdoor hobbies such as fishing, hunting, shooting, and camping (Outdoor Enthusiast only).
• Meet legal requirements for firearm transactions and FOID card (Fishing and Hunting Sales Team Member only).
• Proficient in using basic hand tools and equipment.
• Provide prompt, friendly customer service.
• Knowledge of emergency response procedures.
• Strong situational awareness and observation skills.

Responsibilities

Refer to detailed job descriptions for specific responsibilities.

Physical Requirements & Attendance

• Flexible schedules including nights, weekends, and holidays.
• Ability to hear, see, walk, reach, talk, sit, climb, balance, stoop, kneel, crouch, push, pull, lift up to 60 pounds, and perform repetitive motions.
• Specific vision abilities required include close, distance, peripheral, depth perception, and focus adjustment.

Equal Opportunity Employment

Academy is an Equal Opportunity Employer, committed to diversity and inclusion in the workplace, and does not discriminate based on race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other protected category.