Store Team Member

Academy Sports + Outdoors; Hoover (AL); On-site; USD 25,000 - 35,000; Part time

Job summary

Join a forward-thinking company that values hard work and growth! As a Store Team Member, you'll play a vital role in delivering exceptional customer service and ensuring customer satisfaction. This position offers a chance to engage with outdoor enthusiasts while contributing to store profitability. If you have a passion for sports and the outdoors, and enjoy working in a dynamic environment, this is the perfect opportunity for you. Flexible schedules and a supportive team await you, making every day an exciting adventure in customer service.

Qualifications

• High school diploma or GED preferred for all positions.
• Associates or Bachelor's in Criminal Justice preferred for Asset Protection.

Responsibilities

• Provide fast, friendly customer service.
• Assist customers in navigating products and ensuring satisfaction.

Skills

Excellent customer service skills

Effective problem-solving skills

Organizational skills

Ability to connect with customers

Proficiency with basic math

Knowledge of outdoor hobbies

Ability to operate POS equipment

Strong situational awareness

Education

High school diploma or GED

Associates or Bachelor's in Criminal Justice

Tools

POS equipment

Inventory software

Job description

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.

At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Our Store Team Members are an essential part of customer service in any Academy store. They are responsible for ensuring fast, friendly customer service, helping customers navigate the wide range of products, and impacting customer satisfaction, store profitability, and aligning with Academy's Mission.

Job Description:

Click the link(s) below to see each position's full job description:

Sales Team Member Positions:

• Outdoor Enthusiast
• Sales Team Member Apparel
• Sales Team Member Fishing and Hunting
• Sales Team Member Footwear
• Sales Team Member Sports
• Store Cashier

Logistics/Merchandising/Operations Positions:

• Asset Protection Team Member
• Custodian
• Inventory Control Team Member
• Merchandising Team Member
• Receiving Team Member

Education:

• High school diploma or GED preferred.
• Associates or Bachelor's in Criminal Justice preferred (Asset Protection Team Member only).

Work Experiences:

• Previous related work experience preferred.
• Experience operating POS equipment, symbol, and telephone preferred (Cashier only).
• Support of operations and sales targets (Cashier only).
• 4+ years of outdoors hobbies and skills; fishing and hunting experience preferred (Outdoor Enthusiast only).
• CPR and First Responder certification is a plus (Asset Protection only).
• Loss Prevention or Criminal Justice background is a plus (Asset Protection only).

Skills:

• Excellent customer service skills.
• Ability to connect and build rapport with customers; bilingual skills a plus.
• Effective problem-solving and communication skills.
• Organizational skills and attention to detail.
• Ability to read and follow safety and operational documents.
• Proficiency with basic math and understanding instructions.
• Operate POS and related equipment (Cashier only).
• Knowledge of inventory software (Cashier only).
• Passion and knowledge of outdoor hobbies (Outdoor Enthusiast only).
• Must meet legal requirements for firearm sales (Fishing and Hunting Sales Team Member only).
• Proficiency with basic hand tools and equipment.
• Provide prompt, friendly service.
• Understanding of emergency procedures.
• Strong situational awareness.

Responsibilities:

See detailed job descriptions via provided links.

Physical Requirements & Attendance:

• Flexible schedules, including nights, weekends, and holidays.
• Acceptable hearing and vision.
• Adherence to work hours and policies.
• Physical ability to walk, reach, talk, sit, climb, and lift up to 60 pounds.
• Visual abilities including close, distance, peripheral, and depth perception.

Part-time position.

Equal Employment Opportunity:

Academy is an Equal Opportunity Employer and does not discriminate based on race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other protected category.