Store Team Member

Academy Sports + Outdoors; Greensboro (NC); On-site; USD 25,000 - 40,000; Part time

Job summary

Ein innovatives Unternehmen sucht engagierte Teammitglieder, die eine Leidenschaft für Sport und Outdoor-Aktivitäten haben. In dieser Rolle sind Sie für die Bereitstellung eines hervorragenden Kundenservices verantwortlich und helfen den Kunden, die Vielfalt der Produkte zu navigieren. Sie werden Teil eines dynamischen Teams, das sich für die Zufriedenheit der Kunden und die Erreichung von Verkaufszielen einsetzt. Wenn Sie Freude daran haben, anderen zu helfen und in einem flexiblen Arbeitsumfeld zu arbeiten, ist dies die perfekte Gelegenheit für Sie. Werden Sie Teil eines Unternehmens, das Wert auf Engagement, Wachstum und Teamarbeit legt.

Qualifications

• Erfahrung im Kundenservice und im Umgang mit POS-Systemen.
• Leidenschaft für Outdoor-Aktivitäten wie Angeln und Jagen.

Responsibilities

• Sicherstellung eines hervorragenden Kundenservice.
• Unterstützung bei der Erreichung von Verkaufszielen.

Skills

Kundenservice

Problemlösungsfähigkeiten

Kommunikationsfähigkeiten

Organisation

Multitasking

Grundkenntnisse in Mathematik

Kenntnisse in POS-Systemen

Kenntnisse in Inventarsoftware

Leidenschaft für Outdoor-Aktivitäten

Situationsbewusstsein

Education

High School Diploma oder GED

Associate oder Bachelor in Strafjustiz

Tools

POS-Geräte

Symbol

Telefon

Job description

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.

At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Our Store Team Members are an essential part of customer service in any Academy store. They are responsible for ensuring fast, friendly customer service, helping customers navigate the wide range of products, and impacting customer satisfaction, store profitability, and Academy's Mission.

Job Description:

Click the link(s) below to see each position's full job description:

Sales Team Member Positions:

• Outdoor Enthusiast
• Sales Team Member Apparel
• Sales Team Member Fishing and Hunting
• Sales Team Member Footwear
• Sales Team Member Sports
• Store Cashier

Logistics/Merchandising/Operations Positions:

• Asset Protection Team Member
• Custodian
• Inventory Control Team Member
• Merchandising Team Member
• Receiving Team Member

Education:

• High school diploma or GED preferred.
• Associates or Bachelor's in Criminal Justice preferred (Asset Protection Team Member Only).

Work Experiences:

• Previous related work experience preferred.
• Operating POS equipment, symbol, and telephone preferred (Cashier Only).
• Support of people and processes to drive operational excellence and sales targets (Cashier Only).
• 4+ years of outdoor hobbies, interests, and skills; fishing and hunting experience preferred (Outdoor Enthusiast Only).
• CPR and First Responder certification is a plus (Asset Protection Team Member Only).
• Loss Prevention or Criminal Justice background is a plus (Asset Protection Team Member Only).

Skills:

• Excellent customer service orientation.
• Ability to connect, build rapport, and engage with customers, with bilingual skills as a plus.
• Effective problem-solving and communication skills.
• Ability to handle multiple tasks with organization and attention to detail.
• Ability to read, interpret, and follow safety and operational documents.
• Proficiency with basic math and understanding instructions.
• Operate POS, symbol, and telephone equipment (Cashier Only).
• Write routine reports and correspondence (Cashier Only).
• Knowledge of inventory software and order processing systems (Cashier Only).
• Passion for outdoor hobbies and skills, such as fishing, hunting, shooting, camping (Outdoor Enthusiast Only).
• Must meet legal requirements for firearm sales and possession (Fishing and Hunting Sales Team Member Only).
• Proficiency with basic hand tools and cleaning equipment.
• Provide prompt, friendly service.
• Knowledge of emergency procedures.
• Strong situational awareness and observation skills.

Responsibilities:

• Refer to detailed job descriptions linked above.

Physical Requirements & Attendance:

• Flexible schedules including nights, weekends, and holidays.
• Good hearing and vision to perform duties.
• Adherence to work hours and policies.
• Frequent walking, reaching, talking; occasional sitting, climbing, stooping, kneeling, crouching, pushing, pulling.
• Lift up to 10 pounds constantly and up to 60 pounds occasionally.
• Stand, handle, and use fingers repetitively.
• Vision abilities include close, distance, peripheral, depth, and focus adjustments.

Part-time position.

Equal Employment Opportunity

Academy is an Equal Opportunity Employer and does not discriminate based on race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other protected category.