Store Team Member

HIGH POINT ESTATES INC; Franklin (MA); On-site; USD 10,000 - 60,000; Full time

Job summary

A pet supply retailer is looking for a passionate Store Team Member to deliver exceptional service and care for pets. As part of this role, you will assist customers, stock shelves, and ensure a welcoming environment. The ideal candidate loves animals and has a strong customer service orientation. Physical demands include lifting and standing for extended periods. Flexible hours required.

Qualifications

• Must be 16 years or older.
• Able to lift 40-65 lbs and stand for long periods.
• Willing to work evenings, weekends and holidays.

Responsibilities

• Provide exceptional service to customers.
• Stock shelves and handle deliveries.
• Care for pets in the store and educate customers.

Skills

Customer service

Animal care knowledge

Team collaboration

Flexibility

Job description

Overview

Did you know bearded dragons grow up to 2 feet long? Or that the average life span for an umbrella cockatoo is 50 years? Our team members are pet lovers and like to know it all!

Responsibilities/Qualifications

As a Store Team Member at Pet Supplies Plus, you’re pawsitively passionate about people and their pets. Providing exceptional, neighborly service at every opportunity during your workday, you will

• stop to help a neighbor select the perfect toy for a terrier that likes to chew
• review and compare the ingredient labels of several food brands for a concerned cat parent
• fit a squirming dachshund with the perfect harness
• educate a sixth grader on bird ownership
• stock shelves and ring up neighbors’ purchases
• feed all the furry pets and make sure their cages are spiffy
• …all while engaging with our neighbors and smiling in the face of puppy breath. Are you awesome? No, you are more than that. You’re PAWsome!

A Pet Supplies Plus Store Team Member will likely do it all, but may specialize in any of the following areas:

• Cashier
• Processing neighbors’ purchases with trustworthy accuracy and efficiency.
• Providing Preferred Pet Club membership information to ensure neighbors don’t miss any outstanding offers.
• Stocker
• Safely unloading our delivery trucks using the proper equipment.
• Stocking shelves to ensure Fido always gets his favorite chew toy and treats.
• Carrying bags of kibble, cat litter, aquariums and other purchases out to neighbors’ cars.
• Pet Care
• Providing care for pets in our store, which may include cleaning habitats, feeding and handling the animals.
• Answering neighbor’s questions on animal care to help them find or maintain the perfect pet.

The Store Team Member position can be physically demanding, requiring heavy lifting (40-65 lbs.) and standing for long periods of time. We support learning through our interactive Pet Degree pay-for-knowledge programs. PAWsome Store Team Member candidates will:

• Support each other by acting as back-up when extra help is needed.
• Be knowledgeable about animals and our products in order to provide outstanding neighborly service.
• Be flexible to work evenings, weekends and holidays.

Candidates must pass a drug screening (in applicable states) and be 16 years or older.

About Pet Supplies Plus

Pet Supplies Plus is focused on making it easier to get better products for your pet. With over 560 locations in 36 States, the stores have a streamlined design making it easy to navigate a wide assortment of natural foods, hard goods and pet services. Friendly, knowledgeable staff get to know each pet and their owner by name and provide playful store experiences to remind them just how fun it is to own a pet. Pet Supplies Plus stores are large enough to house an incredible variety of food and equipment, yet small enough to still feel neighborly.

Pet Supplies Plus is ranked No. 46 overall in Entrepreneur Magazine’s 2019 Franchise 500® list and is the Top Full-Service Pet Supplies Franchise for its exceptional performance in areas including financial strength and stability, growth rate and system size. For more information, please visit www.petsuppliesplus.com.

EOE Statement

We provide equal employment opportunities to all applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, the company complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment.