Store Team Member

Academy Sports + Outdoors; Eagle Pass (TX); On-site; USD 25,000 - 45,000; Part time

Job summary

Ein innovatives Unternehmen sucht engagierte Teammitglieder, die eine Leidenschaft für Sport und Outdoor-Aktivitäten haben. In dieser Rolle sind Sie für den Kundenservice verantwortlich und helfen dabei, ein positives Einkaufserlebnis zu schaffen. Sie werden Teil eines dynamischen Teams, das sich dafür einsetzt, Kunden bei der Auswahl von Produkten zu unterstützen und die Verkaufsziele zu erreichen. Wenn Sie gerne im Freien sind und über ausgezeichnete Kommunikationsfähigkeiten verfügen, ist dies die perfekte Gelegenheit für Sie, in einem freundlichen und unterstützenden Umfeld zu arbeiten.

Qualifications

• Vorherige Erfahrung im Kundenservice ist bevorzugt.
• Kenntnisse im Umgang mit POS-Geräten sind erforderlich.

Responsibilities

• Sicherstellen eines schnellen und freundlichen Kundenservice.
• Unterstützung der Verkaufsziele und der Betriebsabläufe.

Skills

Kundenservice

Problemlösungsfähigkeiten

Kommunikationsfähigkeiten

Organisationsfähigkeiten

Mathematikkenntnisse

Kenntnis von Sicherheitsverfahren

Kenntnis von Werkzeugen

Bilingual (von Vorteil)

Education

High School Diploma oder GED

Associate oder Bachelor in Kriminaljustiz

Tools

POS-Systeme

Inventarsoftware

Job description

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.

At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Our Store Team Members are an essential part of customer service in any Academy store. They are responsible for ensuring fast, friendly customer service, helping customers navigate the wide range of products, and impacting customer satisfaction, store profitability, and Academy's Mission.

Job Description:

Click the link(s) below to see each individual position's full job description:

• Sales Team Member Positions:
• Outdoor Enthusiast
• Sales Team Member Apparel
• Sales Team Member Fishing and Hunting
• Sales Team Member Footwear
• Sales Team Member Sports
• Store Cashier

• Logistics/Merchandising/Operations Positions:
• Asset Protection Team Member
• Custodian
• Inventory Control Team Member
• Merchandising Team Member
• Receiving Team Member

Education:

• High school diploma or GED preferred.
• Associates or Bachelor's in Criminal Justice preferred (Asset Protection Team Member only).

Work Experience:

• Previous related work experience preferred.
• Operating POS equipment, symbol, and telephone preferred (Cashier only).
• Supporting operations to meet sales targets (Cashier only).
• 4+ years of outdoor hobbies and skills; fishing and hunting experience preferred (Outdoor Enthusiast only).
• CPR and First Responder certification is a plus (Asset Protection Team Member only).
• Loss Prevention or Criminal Justice background is a plus (Asset Protection Team Member only).

Skills:

• Excellent customer service skills.
• Ability to connect and engage with customers, bilingual a plus.
• Effective problem solving and communication skills.
• Organizational skills and attention to detail.
• Ability to interpret safety and operation documents.
• Proficiency with basic math and instructions.
• Operate POS, symbol, and telephone equipment (Cashier only).
• Write routine reports and use inventory software (Cashier only).
• Passionate about outdoor hobbies; fishing, hunting, etc. (Outdoor Enthusiast only).
• Meet legal requirements for firearm transactions and FOID card (Fishing and Hunting Sales Team Member only).
• Proficiency with basic tools and equipment.
• Provide friendly, prompt customer service.
• Knowledge of emergency procedures.
• Strong situational awareness.

Responsibilities:

Refer to the detailed job descriptions linked above.

Physical Requirements & Attendance:

• Flexible schedule including nights, weekends, holidays.
• Good hearing and vision.
• Adherence to work hours and policies.
• Physical ability to walk, reach, talk, sit, climb, and lift up to 60 pounds.
• Specific vision abilities required.

Part-time position.

Equal Employment Opportunity:

Academy is an Equal Opportunity Employer and does not discriminate based on race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other protected category.