Store Team Member

Massachusetts Fine Wines & Spirits LLC; Danvers (MA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

PTO

Store discounts

Health care

401(k)

Disability insurance

Life insurance

Parental leave

Tuition assistance

Job summary

Total Wine & More is seeking a friendly, detail‑oriented Cashier for our Danvers, MA location. You will process sales, verify IDs, and handle payments while delivering fast, personalized service. You’ll learn promotions, loyalty benefits, and product knowledge to help customers find what they need.

You may also support as a sales associate or merchandiser. A flexible schedule including evenings and weekends is required, and you will report to the store management team.

Qualifications

• Passion for best-in-class customer service and team player mindset.
• 1-3 years of work experience.
• Familiarity with POS systems and inventory software.
• Ability to work a flexible schedule including evenings and weekends.

Responsibilities

• Process transactions accurately and efficiently, including identification verification and payment handling.
• Greet customers and deliver personalized service.
• Promote loyalty program and answer inquiries.
• Maintain knowledge of ads, promotions and loyalty programs.
• Maintain safety and cleanliness standards and abide by alcohol sale laws.
• Complete cross-functional duties as assigned.

Skills

Customer service

Team player

Flexibility

Evenings & weekends availability

Education

High school diploma or equivalent

Tools

POS systems

Inventory management software

Job description

About the role

As a Cashier, you play an essential role in the customer service experience by providing customers with fast and friendly service. You will process transactions, answer questions, and ensure customers leave feeling positive about their visit.

While both part-time and full-time positions generally focus on being a cashier, you may also be assigned as a sales associate or merchandiser/stock associate. Internally, you will be referred to Front End Team Member and report to the store management team.

You will Process sales transactions accurately and efficiently, including identification verification, payment handling, answering inquiries, promoting loyalty program, and bagging product Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services Participate in wine, spirits, and beer training to build product knowledge Maintain knowledge of advertisements, promotions, and loyalty programs Maintain safety and cleanliness standards across the store Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment Complete cross-functional responsibilities and other duties as assigned

If this job posting is coded as a seasonal role above, you can expect this position to be short term, no longer than six months, and you will have the option to apply for a non-seasonal role.

Qualifications

• High school diploma or equivalent preferred
• Passion for best-in-class customer service and team player mindset
• 1-3 years of work experience
• 1+ years of experience in a retail setting preferred
• Familiarity with point-of-sale systems and inventory management software
• Ability to work a flexible schedule as business requires, including evenings and weekends

Physical requirements (with or without accommodations)

• Must be 21 years of age or older
• Walk, bend down repeatedly, and be on feet for 8-10 hours a day
• Ability to safely lift, load, and handle cases and pallets
• Climb ladders and lift 50 lbs. overhead and repeatedly
• May be exposed to various outdoor weather conditions throughout the workday

Benefits

• Paid Time Off (PTO)
• Generous store discounts
• Health care plans (medical, prescription, dental, vision)
• 401(k), HSA, FSA, Pre-tax commuter benefits
• Disability & life insurance coverage
• Paid parental leave
• Pet insurance
• Critical illness and accident insurance
• Discounted home and auto insurance
• College tuition assistance
• Career development & product training
• Consumer classes & More!

Crafted for you

We recognize our team members are our biggest asset, and we value the critical role each play in contributing to the company’s success. It is our commitment to support and provide access to the resources needed to take care of their health and wellbeing. That is why we offer a variety of benefits, tools, and resources to support through our Total Rewards program.

Compensation

Total Wine & More considers several factors when establishing compensation. Compensation may vary based on a number of factors including, but not limited to, market location, job-related knowledge, skills and/or experience. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Estimated salaries determined by third parties have not been validated by Total Wine & More.

Total Wine & More is an equal opportunity employer and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.

Total Wine & More makes reasonable accommodations during all aspects of the employment process, including during the interview process.

Total Wine & More is a Drug Free Workplace.

The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications.

Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.

The anticipated close date of this posting is 120 days from the posted date indicated above.

Worker Type: Regular Pay Range: $17.49 - $24.49 Hourly

Connecting people through joyful experiences!

As America’s largest independent retailer of wine, spirits, beer & more, we’re looking for go-getters who want to spark joy with our customers and communities.

We are excited you’re here and are ready to pop a bottle with your name on it!

As we continue to expand our business and increase the number of Stores and Store Support Centers across the country, we are looking for motivated and talented people to join our team to provide best-in-class service.

If you have an entrepreneurial spirit and are looking for a unique opportunity to develop your career, this may be the place for you!