Store Team Member

Academy Sports + Outdoors; Boardman (OH); On-site; USD 25,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated Store Team Member to enhance customer experiences in a vibrant retail environment. This full-time position emphasizes excellent customer service and teamwork, allowing you to engage with customers while navigating a diverse range of sports and outdoor products. Ideal candidates will possess strong problem-solving abilities and a passion for outdoor activities. Join a dynamic team where your contributions directly impact customer satisfaction and store success, all while enjoying a flexible schedule and opportunities for growth.

Qualifications

• High school diploma or GED preferred; Associates or Bachelor’s in Criminal Justice preferred.
• Prior related work experience preferred; experience with POS systems is a plus.

Responsibilities

• Providing excellent customer service and helping customers navigate products.
• Impacting customer satisfaction and store profitability.

Skills

Customer service

Rapport building

Problem-solving

Organizational skills

Reading and interpreting safety documents

Proficiency with POS systems

Outdoor hobby knowledge

Emergency procedures

Education

High school diploma or GED

Associates or Bachelor’s in Criminal Justice

Tools

POS systems

Inventory systems

Job description

Join to apply for the Store Team Member role at Academy Sports + Outdoors.

At Academy Sports + Outdoors, our purpose is to make it easier for everyone to enjoy more sports and outdoors. Our Store Team Members are essential for providing excellent customer service, helping customers navigate our wide range of products, and impacting customer satisfaction, store profitability, and our mission.

Job Description

Click the links below to see detailed descriptions of each position:

• Sales Team Member Positions: Outdoor Enthusiast, Apparel, Fishing and Hunting, Footwear, Sports, Store Cashier
• Logistics/Merchandising/Operations Positions: Asset Protection, Custodian, Inventory Control, Merchandising, Receiving

Qualifications

Education: High school diploma or GED preferred; Associates or Bachelor’s in Criminal Justice preferred for Asset Protection.

Experience: Prior related work experience preferred; experience with POS systems, outdoor hobbies, CPR/First Responder certification, loss prevention, or criminal justice background are pluses.

Skills

Customer service, rapport building, problem-solving, organizational skills, reading and interpreting safety and operation documents, proficiency with POS and inventory systems, outdoor hobby knowledge, and emergency procedures.

Responsibilities

See detailed job descriptions linked above.

Physical & Attendance Requirements

Flexible schedule including nights, weekends, holidays; ability to lift up to 60 pounds; constant standing and repetitive motions; good vision and hearing; adherence to policies.

Additional Information

This is a full-time position with equal employment opportunity policies. The role falls under the retail and sporting goods industries.