Store Team Leader & Legendary Service Coach

Tractor Supply; Ionia (MI); On-site; USD 38,000 - 54,000; Full time

Job summary

Tractor Supply seeks a Team Leader to support store leadership and deliver Legendary Service. You will coach Team Members, drive visual standards like Power Panels and Endcaps, and own key merchandising areas while ensuring safety and customer engagement.

Responsibilities include leading shift teams, maintaining attendance, and adapting to varied hours. Experience in retail or farming-related sectors is preferred, with a strong emphasis on teamwork and performance.

Qualifications

• Retail experience preferred; supervisory experience a plus.
• Must be at least 18 years old and have a valid driver’s license.
• Read, write, and count accurately regardless of education level.

Responsibilities

• Maintain regular and predictable attendance.
• Work varied hours, including nights, weekends, and overtime as needed.
• Deliver Legendary Service and coach Team Members for strong selling behaviors.
• Own Power Panel, Clipstrip, and Endcap execution and recovery.
• Support BOPIS/OMNI execution and customer handoffs as assigned.
• Lead Team Members during shifts with task delegation and safety in mind.

Skills

Team leadership

Customer service

Coaching teammates

Sales floor presentation

Communication

Education

High school diploma or equivalent

Tools

POS system

Forklift operation

Job description

Tractor Supply seeks a Team Leader to support store leadership and deliver Legendary Service. You will coach Team Members, drive visual standards like Power Panels and Endcaps, and own key merchandising areas while ensuring safety and customer engagement.

Responsibilities include leading shift teams, maintaining attendance, and adapting to varied hours. Experience in retail or farming-related sectors is preferred, with a strong emphasis on teamwork and performance.