Store Team Leader - Daugherty Rd.

Goodwill of Central and Southern Indiana, Inc.; Louisiana (MO); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Comprehensive health plan

Generous paid time off (PTO)

Tuition reimbursement

Discount programs

Free mental health support services

Job summary

Goodwill of Central and Southern Indiana, Inc. is seeking a Full-Time position focused on staff management and operations at their location in Louisiana. Responsibilities include providing training to employees, overseeing daily operations, and managing financial resources effectively.

This role promises comprehensive benefits including health insurance, paid time off, and educational support. Ideal candidates will possess strong coaching and communication skills and experience in service-related industries.

Qualifications

• No specific degree required; value demonstrated capability.
• Experience in a service-related industry preferred.
• Ability to articulate thoughts and deliver effective communication.

Responsibilities

• Manage and develop hourly employees.
• Complete day-to-day operations and suggest improvements.
• Track sales and production goals.

Skills

Staff Management

Coaching

Communication Skills

Customer Focus

Technical Knowledge

Critical Thinking

Job description

Position Status: Full-Time
Hourly Rate: $16
Location/Address: 3229 Daugherty Rd. Lafayette, IN 47909

Example Duties and Activities

• Staff Management and Development (30%): Provides coaching and training to hourly employees on daily tasks. Participates in hourly associate recruitment process including pre‑screening and interviewing candidates, as needed. Seeks out opportunities for professional development for both self and other team members.
• Operations (60%): Completes day‑to‑day tasks and suggests efficiency improvements. Integrates, represents, and communicates Goodwill’s Mission, Vision, and Values to internal and external customers at all times.
• Financial Management and Reporting (10%): Acts as a good steward of resources available at the site including people, time, and money. Tracks and measures day‑to‑day sales, production goals, and donations.

Required Competencies

• Degree and Credential Requirements - NONE! We value candidates who can demonstrate capability and articulate how prior experiences will help them contribute. We believe in continuous learning and professional development.
• Supervisory Expertise: Oversees work of others, directly or indirectly, in a service‑related industry (e.g., retail, hospitality, food, etc.)
• Coaching: Provides timely guidance and effective feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem.
• Communication Skills: Articulates thoughts and expresses ideas effectively using oral, written, visual and non‑verbal communication skills, as well as listening skills to comprehend customers’ needs. Delivers information in person, in writing, and in a digital world.
• Customer Focus: Has the ability to see, comprehend and relate with customers in an impartial, unbiased yet effective and balanced manner; builds and maintains customer satisfaction with the products and services offered by the organization; provides excellent service to internal and external customers.
• Technical Knowledge: Has familiarity with computers and relevant software including basic computer and Internet navigation skills.
• Results‑Oriented: Is compelled to recognize what results are important and what steps need to be taken to achieve set goals or targets.
• Critical Thinking: Uses judgment and reasoning to identify strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Ethical: Adheres to procedures and protocol, including maintaining confidentiality of passwords, logging on and off procedures, and adherence to Goodwill’s values.

Preferred Competencies

• Industry Expertise: Has worked in a warehouse environment and is knowledgeable of the organization, planning, time management, inventory control, equipment maintenance, teamwork, documentation, and data entry involved.

Other Requirements

• Reasonable accommodations may be made to enable people with disabilities to perform essential job functions.
• Hard to Very Hard Physical Work: Is able to spend time in excess of 8 hours sitting, standing, walking, stooping, kneeling, and crouching. Uses hands to grasp, carry, feel, or touch products and machinery. Has ability to move and lift 10‑50 pounds. Can manage frequent exposure to moderate noise and temperature variations.

Benefits

• Full‑time employees may participate in a comprehensive benefits program that includes Continuing education and leadership development as well as tuition reimbursement
• Comprehensive health plan
• Generous paid time off (PTO) and paid holidays
• Sabbatical and parental leaves
• Life, dental and vision insurance
• Short‑ and long‑term disability plans
• Nationally recognized preventive health and wellness program
• Section 125 pretax health spending account, dependent care spending account, and premiums
• Discount programs including 20% discount off Goodwill retail stores immediately upon hire
• Retirement planning options with generous company % match
• Free mental health support services with up to 15 free counseling sessions for you and any family members
• Free nurse health coaching services on site
• Daily pay options available

Mission, Vision and Values

Goodwill of Central and Southern Indiana is an EEO Employer/Vet/Disabled Retail

EEO Statement

Goodwill of Central & Southern Indiana is an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law.