Store Team Leader

Earth Fare; Rock Hill (SC); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Health, Vision, and Dental Insurance

Paid Time Off

Store Discount and benefits

Flexible Scheduling

Retirement Planning

Discounted hot bar and salad bar

Job summary

Earth Fare is seeking a Store Team Leader in Rock Hill, SC to drive daily operations, develop teams, ensure top-tier customer service, and uphold our health and sustainability values.

The role spans leadership, sales oversight, inventory control, and community engagement, with a focus on profitability and operational excellence. A bachelor’s degree or equivalent retail management experience is preferred, with 3–5 years in retail management.

Qualifications

• Bachelor’s degree preferred or equivalent experience in retail management.
• 3–5 years retail management experience, preferably natural foods or grocery.
• Strong leadership and customer service orientation, merchandising, financial acumen, and team management.

Responsibilities

• Lead and develop a team of associates and foster an environment aligned with Earth Fare's mission and values.
• Oversee daily store operations, ensure compliance with standards, and meet business objectives.
• Champion customer service and ensure a positive customer experience reflective of Earth Fare’s culture.
• Manage in-store merchandising to enhance sales and maintain product quality.
• Drive sales and profitability by monitoring KPIs like sales and labor with annual budget targets.
• Uphold company standards and regulatory compliance across operations.
• Engage with the local community to promote sustainability and health.
• Adhere to scheduling guidelines to ensure leadership presence during peak times.
• Proactively address unforeseen challenges to ensure store success.

Skills

Leadership

Customer service

Merchandising

Financial acumen

Team management

POS systems

Inventory management

Education

Bachelor's degree preferred

Tools

POS software

Inventory management systems

Job description

The Store Team Leader at Earth Fare is pivotal in steering the daily operations, ensuring top-tier customer service, and upholding our commitment to health, wellness, and sustainability. This role encompasses comprehensive leadership, from team development and operational oversight to financial management and customer engagement.

The Store Team Leader will not only ensure compliance with Earth Fare's standards and policies but also act as a champion for customer needs, fostering a team environment that mirrors the company's values. This position requires strategic oversight of sales, labor management, inventory control, and community engagement, all while maintaining a keen eye on profitability and operational excellence.

The leader must be adept at problem-solving, proactive in identifying opportunities for improvement, and flexible enough to handle any responsibility that arises to ensure the store's success.

Contributions

• Leadership and Team Development: Lead, motivate, and guide a team of associates, fostering an atmosphere that reflects Earth Fare's mission and values. Develop staff through training, performance reviews, and career pathing opportunities.
• Operational Management: Ensure smooth and efficient store operations, compliance with company standards, and manage daily tasks to meet business objectives.
• Customer Service Excellence: Champion customer service standards, ensuring each customer experience is positive and reflective of Earth Fare’s community-oriented culture.
• Merchandising and Product Management: Manage the in-store merchandising strategy to enhance sales, maintain product quality, and meet customer expectations for natural and organic products.
• Financial Performance: Drive sales and profitability by managing key performance indicators (KPIs) like sales, labor, and shrink, with targets established in the store level budget annually.
• Compliance and Standards: Uphold Earth Fare's unique food philosophy and operational standards, ensuring compliance with all relevant regulations.
• Community and Sustainability: Engage with the local community to promote sustainability and health, aligning with Earth Fare’s core values.
• Scheduling Requirements: Adhere to specific scheduling guidelines to ensure leadership presence during key shopping times and to maintain operational consistency.
• Other Duties: As a leader within Earth Fare, the Store Team Leader is expected to embody the spirit of entrepreneurship and ownership. This role requires a proactive approach to unforeseen challenges and opportunities, ensuring the store's success by addressing needs as they arise.

Required Knowledge and Experience

• Education: Bachelor's degree preferred or equivalent experience in retail management.
• Experience: Minimum of 3–5 years in retail management, preferably in natural foods or grocery.
• Skills: Strong leadership, customer service orientation, merchandising, financial acumen, and team management skills. Proficiency in POS and inventory management systems.
• Personal Attributes: Friendly, patient, reliable, and committed to providing excellent customer service.
• Commitment to Values: Passion for natural and organic products, and alignment with Earth Fare’s mission and values.

Environmental Conditions & Physical Demands

• Must be able to lift up to 50 pounds
• Must be able to bend, reach, stoop, kneel, and squat
• Must be able to push, pull, and maneuver heavy loads
• Must be able to stand and be on one's feet during the workday

Why Work for Earth Fare?

• Health, Vision, and Dental Insurance for full-time employees
• Retirement Planning
• Paid Time Off
• 20% Store Discount and discounted hot bar and salad bar
• Flexible Scheduling

Our Team Members and Leadership work together to co-create a working environment where each person’s unique traits and talents are valued. We believe that every person’s role is important and that clear communication and respect for one another are paramount to shaping our experience at work each day.

Opportunities for Growth

Empowering and developing our Team Members is integral to our company values. We ensure that each person has the support, tools, and knowledge to master their current roles. We encourage our Team Members to express interest in learning new skills and pursuing opportunities for advancement.

Community Relationships