Store Team Lead - Fashion & Customer Experience

Groupe Dynamite; Peabody (MA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Employee discount

Learning & development

Employee referral program

401(k) eligibility

Job summary

GARAGE is seeking a Team Lead to drive store success by delivering a positive shopping experience and building lasting customer relationships. Reporting to Store Manager, you will support day-to-day operations, inventory management, and ensure brand presentation standards are met across the store.

You will also contribute to sales growth through effective replenishment, shipment processing, and order fulfillment, while promoting exceptional service in a fast-paced environment.

Qualifications

• High school diploma required.
• 1 year of experience as a team lead, preferably in a retail environment.
• 2 years of retail experience is an asset.
• Has passion for fashion.
• Customer-oriented with strong problem solving skills and decision-making abilities.
• Demonstrate exceptional interpersonal skills with a natural ability to build relationships.
• Able to work in a fast-paced environment with high attention to service.
• Social Media Skills, knowledge of Mobile Devices Skills and Computer skills are assets.
• Available to work on a flexible schedule, including evenings, weekends and holidays.

Responsibilities

• Promote a positive shopping experience to build lasting customer relationships.
• Support day-to-day store operations and inventory management.
• Contribute to optimizing inventory management and increasing sales and customer satisfaction.
• Maintain brand and visual/merchandising presentation standards & directives.
• Assist with inventory through shipment processing, floor replenishment, and eCom order fulfillment.

Skills

Customer service

Interpersonal skills

Problem solving

Decision making

Social media

Mobile devices

Computer skills

Team leadership

Flexible schedule

Retail experience

Education

High school diploma

Job description

GARAGE is seeking a Team Lead to drive store success by delivering a positive shopping experience and building lasting customer relationships. Reporting to Store Manager, you will support day-to-day operations, inventory management, and ensure brand presentation standards are met across the store.

You will also contribute to sales growth through effective replenishment, shipment processing, and order fulfillment, while promoting exceptional service in a fast-paced environment.