Store Team Lead - Customer Experience & Sales

The Crawford Group Nevada; Henderson (NV); On-site; USD 19,286,000 - 24,797,000; Full time

Job summary

A retail management company in Henderson, NV is looking for an individual to oversee store operations. Responsibilities include managing sales associates, ensuring compliance with company policies, and maintaining the store's appearance. The ideal candidate should have customer service experience and strong communication skills. A high school diploma is required, with a preference for a bachelor's degree in business or a related field. This position requires physical ability and flexibility in working hours.

Qualifications

• At least 6 months experience in a similar customer service environment.
• Strong communication and collaboration skills.
• Proficient in Microsoft Office Suite.

Responsibilities

• Ensure accurate sales recording by associates.
• Model cash handling procedures and maintain cash drawers.
• Coach sales associates and prepare food & drinks.
• Maintain store cleanliness and compliance with health codes.

Skills

Customer service

Communication

Relationship building

Collaboration

Coaching and mentoring

Education

High school diploma or equivalent

Bachelor’s degree in Business Administration

Tools

Microsoft Office Suite

Job description

A retail management company in Henderson, NV is looking for an individual to oversee store operations. Responsibilities include managing sales associates, ensuring compliance with company policies, and maintaining the store's appearance. The ideal candidate should have customer service experience and strong communication skills. A high school diploma is required, with a preference for a bachelor's degree in business or a related field. This position requires physical ability and flexibility in working hours.