Store Team Lead

Academy Sports + Outdoors; Overland Park (KS); On-site; USD 30,000 - 50,000; Full time

Job summary

A forward-thinking company is seeking dedicated Team Leads to enhance customer satisfaction and drive operational excellence. This full-time position offers an opportunity to lead a team in a dynamic retail environment focused on sports and outdoor activities. Ideal candidates will possess strong customer service skills, effective problem-solving abilities, and a commitment to achieving sales targets. Join a team that values hard work, commitment, and growth, while making a positive impact in the community. Embrace the chance to grow your career in a supportive workplace that prioritizes your development and success.

Qualifications

• At least two years of relevant work experience required.
• Must meet federal and state requirements for firearms transactions.

Responsibilities

• Drive execution of projects and initiatives while leading team members.
• Impact customer satisfaction and store profitability.

Skills

Customer Service Orientation

Problem Solving

Communication Skills

Inventory Software Knowledge

Microsoft Office Proficiency

Education

High School Diploma or GED

Tools

Inventory Software

Order Processing Systems

Microsoft Office

Job description

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.

At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Team Leads drive the execution of projects and initiatives while leading team members. Through this important work, Team Leads impact customer satisfaction, store profitability, and Academy's Purpose.

Job Description:

Click the link(s) below to see each individual position's full job description:

• Logistics Team Lead
• Operations Team Lead
• Store Inventory Control Team Lead
• Store Merchandising Team Lead
• Sales Team Lead Softlines
• Sales Team Lead Hardlines

Education:

• High school diploma or GED preferred.

Work Experience:

• At least two years of relevant work experience required.
• Support of people and processes to drive operational excellence and sales targets.
• Must meet federal and state requirements for selling and processing firearms transactions, if applicable.
• Must qualify for and maintain FOID card (Illinois only).

Skills:

• Excellent customer service orientation; effective problem solver and communicator.
• Ability to read, interpret, and follow safety rules, operating instructions, plan-o-grams, and manuals.
• Prepare routine reports and correspondence.
• Apply common sense to follow written, oral, or diagram instructions.
• Working knowledge of inventory software, order processing systems, and Microsoft Office products.

Responsibilities:

Refer to the specific job description for detailed responsibilities.

Other Requirements (excluding Lead Cashier):

• Meet federal and state requirements for firearms transactions, if applicable.
• Qualify for and maintain FOID card (Illinois only).
• Complete Firearms Sales Certification Training, if applicable.

Physical Requirements & Attendance:

• Good hearing and vision to perform duties.
• Adhere to work hours, policies, procedures, and professional conduct.
• Stand, walk, reach, handle, and perform repetitive motions; lift up to 20 pounds frequently.
• Stooping, crouching, grasping, pushing, pulling, talking, hearing, and lifting 21-40 pounds frequently.
• Occasionally sit, climb, balance, and lift 41-60 pounds.

Full-time position.

Equal Employment Opportunity:

Academy is an Equal Opportunity Employer and does not discriminate based on race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or other protected categories.