Store Team Lead

Academy Sports + Outdoors; Hoover (AL); On-site; USD 30,000 - 50,000; Full time

Job summary

Ein innovatives Unternehmen sucht engagierte Team Leads, die die Ausführung von Projekten und Initiativen vorantreiben. Diese Rolle erfordert eine starke Kundenorientierung und die Fähigkeit, Teammitglieder zu führen und zu unterstützen. Mit einer klaren Vision zur Förderung von Sport- und Freizeitaktivitäten bietet das Unternehmen eine dynamische Umgebung, in der Sie Ihre Fähigkeiten zur Verbesserung der Kundenzufriedenheit und der Rentabilität einsetzen können. Wenn Sie leidenschaftlich daran interessiert sind, anderen zu helfen und einen positiven Einfluss zu haben, ist dies die perfekte Gelegenheit für Sie.

Qualifications

• Mindestens zwei Jahre relevante Berufserfahrung erforderlich.
• Fähigkeit, Sicherheitsregeln und Betriebsanweisungen zu befolgen.

Responsibilities

• Leitung von Projekten und Initiativen zur Verbesserung der Kundenzufriedenheit.
• Unterstützung von Teammitgliedern zur Erreichung von Verkaufszielen.

Skills

Kundenservice

Problemlösungsfähigkeiten

Kommunikationsfähigkeiten

Berichterstellung

Kenntnisse in Microsoft Office

Kenntnisse in Bestandssoftware

Education

High School Diploma oder GED

Tools

Bestandssoftware

Microsoft Office

Job description

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.

At Academy Sports + Outdoors, our purpose is to make it easier for everyone to enjoy more sports and outdoors activities. Team Leads drive the execution of projects and initiatives while leading team members. Through this important work, Team Leads impact customer satisfaction, store profitability, and align with Academy's purpose.

Job Description:

Click the link(s) below to see each individual position's full job description:

• Logistics Team Lead
• Operations Team Lead
• Store Inventory Control Team Lead
• Store Merchandising Team Lead
• Sales Team Lead Softlines
• Sales Team Lead Hardlines

Qualifications:

Education: High school diploma or GED preferred.

Work Experience:

• Minimum of two years relevant work experience.
• Experience supporting people and processes to drive operational excellence and meet sales targets.
• Ability to meet federal and state requirements for selling and processing firearms transactions, where applicable.
• Must qualify for and maintain FOID card (Illinois only).

Skills:

• Excellent customer service skills; effective problem solver and communicator.
• Ability to read, interpret, and follow safety rules, operating instructions, plan-o-grams, and manuals.
• Proficiency in preparing reports and correspondence.
• Ability to understand and carry out written, oral, or diagrammed instructions.
• Working knowledge of inventory software, order processing systems, and Microsoft Office applications.

Responsibilities:

Refer to the detailed job description for specific responsibilities.

Additional Requirements (excluding Lead Cashier):

• Meet federal and state requirements for firearm transactions, where applicable.
• Qualify for and maintain FOID card (Illinois only).
• Complete Firearms Sales Certification Training, where applicable.

Physical Requirements & Attendance:

• Ability to hear and see adequately to perform job duties.
• Adherence to company work hours, policies, procedures, and professional conduct standards.
• Stand, walk, reach, handle, and perform repetitive motions; lift up to 20 pounds regularly.
• Frequently stoop, crouch, grasp, push, pull, talk, hear, and lift 21-40 pounds.
• Occasionally sit, climb, balance, and lift 41-60 pounds.

Full-time position.

Equal Employment Opportunity:

Academy is an Equal Opportunity Employer and values diversity. We do not discriminate based on race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other protected category.