Store Team Lead

Academy Sports; Hammond (LA); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a dynamic team at a leading sports retailer where your leadership and customer service skills will shine. As a Team Lead, you'll be at the forefront of enhancing customer experiences and driving store profitability. This role requires a commitment to operational excellence and a passion for sports and the outdoors. With opportunities for growth and development, you'll play a crucial part in executing projects and initiatives that make a difference. If you're ready to take on a rewarding challenge in a supportive environment, this position is perfect for you.

Qualifications

• High school diploma or GED preferred.
• At least two years of relevant work experience required.

Responsibilities

• Drive the execution of projects and initiatives while leading team members.
• Impact customer satisfaction and store profitability.

Skills

Customer Service

Problem Solving

Communication

Inventory Software

Microsoft Office (Word, Excel)

Education

High School Diploma or GED

Tools

Inventory Software

Microsoft Office

Job description

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.

At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Team Leads drive the execution of projects and initiatives while leading team members. Through this important work, Team Leads impact customer satisfaction, store profitability, and Academy’s Purpose.

Job Description:

Education:

• High school diploma or general education degree (GED) preferred.

Work Experiences:

• At least two years of relevant work experience required.
• In-direct support of people and processes to drive operational excellence and expected sales targets.
• Must meet federal and state requirements for selling and processing firearms transactions.
• Must meet requirements to qualify to obtain/maintain FOID card (Illinois only).

Skills:

• Excellent customer service orientation; an effective problem solver and communicator with customers and team members.
• Read, interpret and follow documents such as safety rules, operating and maintenance instructions, plan-o-grams and procedure manuals.
• Prepare routine reports and correspondence.
• Apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
• Working knowledge of inventory software, order processing systems, Microsoft Office products such as Word and Excel.

Responsibilities:

• Drive the execution of projects and initiatives while leading team members.
• Impact customer satisfaction and store profitability.

Other Requirements (Excluding Lead Cashier):

• Must meet federal and state requirements for selling and processing firearms transactions.
• Must meet requirements to qualify to obtain/maintain FOID card (Illinois only).
• Required to complete Firearms Sales Certification Training.

Physical Requirements & Attendance:

• Acceptable level of hearing and vision to perform job duties.
• Adhere to company work hours, policies, procedures and rules governing professional staff behavior.
• Constantly stand, walk, reach, handle, use repetitive motions (hand/wrist/fingers), feel and lift up to 20 pounds.
• Frequently stoop, crouch, use fingers, grasp, push, pull, talk, hear and lift up to 21 to 40 pounds.
• Occasionally required to sit, climb, balance and lift 41 to 60 pounds.

Equal Employment Opportunity

Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.