Store Team Lead

Academy Sports; Gretna (LA); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a dynamic team at a leading sports retailer that values hard work and growth. As a Team Lead, you will play a crucial role in driving projects and initiatives that enhance customer satisfaction and store profitability. Your leadership will inspire team members to excel while ensuring operational excellence. This position offers a unique opportunity to impact the community by making sports and outdoor activities more accessible to everyone. If you are passionate about customer service and enjoy working in a collaborative environment, this role is perfect for you. Embrace the chance to grow your career in a supportive workplace that encourages your development.

Qualifications

• High school diploma or GED preferred.
• At least two years of relevant work experience required.

Responsibilities

• Drive team performance and ensure operational excellence.
• Impact customer satisfaction and store profitability.

Skills

Customer Service Orientation

Problem Solving

Communication Skills

Inventory Software Knowledge

Microsoft Office (Word, Excel)

Education

High School Diploma or GED

Tools

Inventory Software

Microsoft Office

Job description

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.

At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Team Leads drive the execution of projects and initiatives while leading team members. Through this important work, Team Leads impact customer satisfaction, store profitability, and Academy’s Purpose.

Job Description:

Education:

• High school diploma or general education degree (GED) preferred.

Work Experiences:

• At least two years of relevant work experience required.
• In-direct support of people and processes to drive operational excellence and expected sales targets.
• Must meet federal and state requirements for selling and processing firearms transactions.
• Must meet requirements to qualify to obtain/maintain FOID card (Illinois only).

Skills:

• Excellent customer service orientation; an effective problem solver and communicator with customers and team members.
• Read, interpret and follow documents such as safety rules, operating and maintenance instructions, plan-o-grams and procedure manuals.
• Prepare routine reports and correspondence.
• Apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
• Working knowledge of inventory software, order processing systems, Microsoft Office products such as Word and Excel.

Responsibilities:

• Drive team performance and ensure operational excellence.
• Impact customer satisfaction and store profitability.

Other Requirements (Excluding Lead Cashier):

• Must meet federal and state requirements for selling and processing firearms transactions.
• Must meet requirements to qualify to obtain/maintain FOID card (Illinois only).
• Required to complete Firearms Sales Certification Training.

Physical Requirements & Attendance:

• Acceptable level of hearing and vision to perform job duties.
• Adhere to company work hours, policies, procedures and rules governing professional staff behavior.
• Constantly stand, walk, reach, handle, use repetitive motions (hand/wrist/fingers), feel and lift up to 20 pounds.
• Frequently stoop, crouch, use fingers, grasp, push, pull, talk, hear and lift up to 21 to 40 pounds.
• Occasionally required to sit, climb, balance and lift 41 to 60 pounds.

Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.