Store Team Lead

Academy Sports + Outdoors; Baton Rouge (LA); On-site; USD 30,000 - 50,000; Full time

Job summary

Ein etabliertes Unternehmen sucht engagierte Teamleiter, die eine Schlüsselrolle in der Umsetzung von Projekten und Initiativen spielen. In dieser Vollzeitposition werden Sie die Teammitglieder anleiten und die Kundenzufriedenheit sowie die Rentabilität des Unternehmens beeinflussen. Mit einer starken Betonung auf Kundenservice und operativer Exzellenz bieten Sie eine entscheidende Unterstützung, um die Verkaufsziele zu erreichen. Wenn Sie eine Leidenschaft für den Einzelhandel und die Fähigkeit haben, Teams zu motivieren, dann könnte diese Rolle die perfekte Gelegenheit für Sie sein, um in einem dynamischen Umfeld zu wachsen.

Qualifications

• Mindestens zwei Jahre relevante Berufserfahrung erforderlich.
• Fähigkeit, Sicherheitsregeln und Betriebsanweisungen zu befolgen.

Responsibilities

• Leitung von Projekten und Initiativen zur Verbesserung der Kundenzufriedenheit.
• Unterstützung von Prozessen zur Erreichung der Verkaufsziele.

Skills

Kundenservice

Problemlösungsfähigkeiten

Kommunikationsfähigkeiten

Kenntnisse in Bestandssoftware

Microsoft Office

Education

High School Diploma oder GED

Tools

Bestandssoftware

Order Processing Systems

Microsoft Office

Job description

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.

At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Team Leads drive the execution of projects and initiatives while leading team members. Through this important work, Team Leads impact customer satisfaction, store profitability, and Academy's Purpose.

Job Description:

Click the link(s) below to see each individual position's full job description:

• Logistics Team Lead
• Operations Team Lead
• Store Inventory Control Team Lead
• Store Merchandising Team Lead
• Sales Team Lead Softlines
• Sales Team Lead Hardlines

Education:

• High school diploma or GED preferred.

Work Experience:

• At least two years of relevant work experience required.
• Supporting people and processes to drive operational excellence and meet sales targets.
• Must meet federal and state requirements for selling and processing firearms transactions, where applicable.
• Must qualify to obtain/maintain FOID card (Illinois only).

Skills:

• Excellent customer service skills; effective problem solver and communicator.
• Ability to read, interpret, and follow safety rules, operating instructions, plan-o-grams, and manuals.
• Ability to prepare routine reports and correspondence.
• Apply common sense to carry out written, oral, or diagram instructions.
• Working knowledge of inventory software, order processing systems, and Microsoft Office products.

Responsibilities:

Refer to the detailed job descriptions linked above.

Other Requirements (excluding Lead Cashier):

• Must meet federal and state requirements for firearms transactions where applicable.
• Must qualify to obtain/maintain FOID card (Illinois only).
• Complete Firearms Sales Certification Training, where applicable.

Physical Requirements & Attendance:

• Good hearing and vision to perform job duties.
• Adhere to work hours, policies, procedures, and professional conduct rules.
• Stand, walk, reach, handle, and perform repetitive motions; lift up to 20 pounds frequently.
• Stooping, crouching, grasping, pushing, pulling, talking, hearing, and lifting 21-40 pounds frequently.
• Occasional sitting, climbing, balancing, and lifting 41-60 pounds.

Full-time position.

Equal Employment Opportunity:

Academy is an Equal Opportunity Employer and does not discriminate based on race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other protected category.