Store Support Specialist: Order Fulfillment & Service

Home Depot; Carpentersville (IL); On-site; USD 22,000 - 25,000; Full time

Job summary

Home Depot in Carpentersville, IL, is seeking store support associates to help with order fulfillment, customer assistance, and routine administrative tasks. You may direct customers to departments, answer questions about orders, and assist in maintaining store operations.

This role requires teamwork, reliability, and a focus on customer satisfaction. Typical duties include supporting cash handling and ensuring compliance with store policies while working with little supervision.

Qualifications

• Previous customer service experience preferred.
• Able to multitask and work with minimal supervision.
• Strong attention to detail and time-management skills.

Responsibilities

• Assist customers with order status and product location.
• Support store order fulfillment and other non-sales tasks.
• Handle cash management and program compliance as needed.

Skills

Customer service

Cash handling

Order fulfillment

Job description

Home Depot in Carpentersville, IL, is seeking store support associates to help with order fulfillment, customer assistance, and routine administrative tasks. You may direct customers to departments, answer questions about orders, and assist in maintaining store operations.

This role requires teamwork, reliability, and a focus on customer satisfaction. Typical duties include supporting cash handling and ensuring compliance with store policies while working with little supervision.