Store Support Specialist - Order Fulfillment, Customer Care

The Home Depot; Santa Fe (NM); On-site; USD 24,000 - 34,000; Full time

Job summary

The Home Depot in Santa Fe, NM is seeking Associates for Store Support roles focused on delivering a high level of customer satisfaction through non-sales functions such as order fulfillment, customer inquiries, and store operations support.

These positions require cooperation with other associates, vendors, and carriers, with a strong emphasis on integrity, time management, and attention to detail to meet store objectives.

Qualifications

• Non-sales functions in store support roles.
• Ability to assist customers with order status inquiries.
• Cash handling and program compliance responsibilities.
• Must be detail-oriented with strong time management skills.

Responsibilities

• Assist customers in the lot or store departments as needed.
• Support order fulfillment and customer service interactions.
• Direct customers to store departments and merchandise when required.
• Respond to operational concerns to support store objectives.
• Collaborate with associates, vendors, and carriers to ensure smooth operations.

Skills

Customer service

Detail-oriented

Time management

Integrity

Teamwork

Job description

The Home Depot in Santa Fe, NM is seeking Associates for Store Support roles focused on delivering a high level of customer satisfaction through non-sales functions such as order fulfillment, customer inquiries, and store operations support.

These positions require cooperation with other associates, vendors, and carriers, with a strong emphasis on integrity, time management, and attention to detail to meet store objectives.