Store Support Specialist: Customer Service & Ops

The Home Depot; Grandville (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

The Home Depot in Grandville, MI is hiring Store Support associates to ensure an outstanding customer order fulfillment experience, assist customers in the lot, and provide administrative support. This role includes direct interaction with customers and vendors as needed, while aligning with store objectives.

You will work cooperatively with teammates and vendors, handle inquiries about order status, and contribute to cash handling and program compliance.

Qualifications

• Experience in retail or customer service preferred.
• Able to handle customer inquiries and provide accurate information.
• Strong organizational skills and attention to detail.

Responsibilities

• Assist customers in locating products and answering questions.
• Process orders and support order fulfillment.
• Maintain store cleanliness and merchandising standards.
• Collaborate with team to meet store objectives.

Skills

Customer service

Cash handling

Teamwork

Job description

The Home Depot in Grandville, MI is hiring Store Support associates to ensure an outstanding customer order fulfillment experience, assist customers in the lot, and provide administrative support. This role includes direct interaction with customers and vendors as needed, while aligning with store objectives.

You will work cooperatively with teammates and vendors, handle inquiries about order status, and contribute to cash handling and program compliance.