Store Support Specialist: Customer Care & Fulfillment

The Home Depot; Cleveland Heights (OH); On-site; USD 30,000 - 42,000; Full time

Job summary

The Home Depot in Cleveland Heights is seeking a Store Support Associate to help ensure a smooth customer order fulfillment experience. You may assist customers in the lot, direct them to departments or merchandise, and provide administrative services as needed.

You will interact with customers and vendors, work with fellow Associates, and support key operational tasks with attention to detail and strong time management skills and integrity.

Qualifications

• Non-sales functions including order fulfillment, customer assistance, and administrative tasks.
• Direct customer or vendor interaction is sometimes required.
• Must work cooperatively with other associates and vendors, with supervision as needed.
• Demonstrate time management, integrity and focus on store objectives.

Responsibilities

• Assist customers with order status and store information.
• Direct customers to departments or merchandise as needed.
• Support cash handling or program compliance as required.

Job description

The Home Depot in Cleveland Heights is seeking a Store Support Associate to help ensure a smooth customer order fulfillment experience. You may assist customers in the lot, direct them to departments or merchandise, and provide administrative services as needed.

You will interact with customers and vendors, work with fellow Associates, and support key operational tasks with attention to detail and strong time management skills and integrity.